CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,535 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 19th May 2026

Myu

CustomMade Jewelers 5 star review on 18th May 2026

Sian Pennell

CustomMade Jewelers 5 star review on 6th March 2026

Leon Craft

CustomMade Jewelers 5 star review on 20th February 2026

Anonymous

CustomMade Jewelers 5 star review on 1st February 2026

Dylan Papali

1741

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I fell in love with a super cheap $5 ring. I looked around and found CustomMade to make the ring using platinum and a sapphire. They did amazing work, they took the picture of the ring and added some beautiful flourishes to the band. It is absolutely perfect, and I love my new statement piece. They were able to clean up the design and give me the perfect fit. 10 out of 10.”

CustomMade Jewelers 5 star review on 25th January 2025

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Posted 1 year ago

“Fantastic ability to customise and bring your ideas to life. I imported to the UK as I couldn't find anywhere with the ability to do the ring the way I wanted in the UK. Clear set stages with clear communication that never made me feel out the loop.”

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Posted 1 year ago

“This was my first time buying a ring. I was nervous, but Custome Made was there every step of the way. They made me feel so comfortable and confident with the design. The shipping was fast. The process of everything was very neat and exciting. The ring was perfect. My fiancé is so excited and blown away by how beautiful and meaningful the ring is. Highly recommend.”

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Posted 1 year ago

“The experience with CustomMade has been a very pleasing one. From the get go they were very patient throughout the process, giving their expertise when making decisions, while ensuring that my vision is coming to fruition. Even though there were a lot of design changes and waiting periods before moving forward, they were always willing to help and guide me along. The quality of the ring is up to standard, having very competitive prices and good craftsmanship. Together with the presentation it gives you an unforgettable feeling when opening the package. The drawback was shipping to Europe as there would have been a lot of taxes and custom delays. For anyone that is looking into making a custom piece and doesn’t have ideas on where to start, they provide a very good and easily accessible service. Thank you CustomMade for your work and effort in making this happen!”

CustomMade Jewelers 5 star review on 24th January 2025

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Posted 1 year ago

“Absolutely wonderful experience. A whole team of people assisted in then entire process and the products were above and beyond expectation! We are thrilled with the responsiveness, punctuality, customer service and everything.”

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Posted 1 year ago

“Everyone I worked with was super nice and helpful. They were amazing to work with.”

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Posted 1 year ago

“I absolutely loved my experience with CustomMade. The whole team was very supportive and helpful. They really made the whole process easy and exciting. The ring is exactly what we wanted and it's of great quality. Would highly recommend”

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Posted 1 year ago

“Custommade is amazing!! I had a very custom and specific ideas in mind. Worked with them through many iterations to perfect my design. They were very helpful and patient and would provide advice when needed to make the ring more sturdy and get the perfect look I want at the same time. 100% recommended.”

CustomMade Jewelers 5 star review on 19th January 2025

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Posted 1 year ago

“I will definitely use this company again. They exceeded my expectations. They worked with me through the design process and helped me determine the best wedding ring for my husband. The ring is perfect and exactly what I envisioned.”

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Posted 1 year ago

“Emily was extremely helpful and informative throughout the entire process.”

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Posted 1 year ago

“Ring turned out great engraving could have been more prominent”

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Posted 1 year ago

“An enjoyable experiance thru all stages from design to delivery. Amazing gift for my grandson who turned 18. A ring that he will have forever.”

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Posted 1 year ago

“Customer service is amazing the team is very responsive and catered to all my requirements, the item looks just as I hoped and delivery time was met even as they had to ship to the UK (import charges to UK are quite expensive so bear this in mind) However I would definitely return to more pieces in the future.”

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Posted 1 year ago

“Amazing attention to detail, constant communication and verification, and wonderful support and assistance at every level of every step along the way! It never felt as though I was being pushed to make a choice on anything at any time, and there was no judgement on any aspect or choice at any time. The entire team was very friendly, welcoming, and understanding and even got my items done ahead of schedule and delivered earlier than expected which was a very pleasant surprise!”

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Posted 1 year ago

“I had a great experience with Custom Made, they answered all my questions and walked me through the process in a very timely manner. The variety they offer is abundant and I was impressed by the designs they offered after filling out the preferences. My significant other I believe will love the ring and I can’t wait for her to see it.”

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Posted 1 year ago

“So glad I found custom made for my custom ring order. They were very friendly and easy to deal with from start to finish. I requested a couple of edits and they sent me drafts to review quickly. Shipping was quick and came in a nice fancy box as well. Overall, super happy with the final product and will definitely be wearing it lots!”

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Posted 1 year ago

“Very easy to work with, very helpful, and worked hard to make my dream come true for my ring. Would 100% work with them again and again”

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Posted 1 year ago

“From start to finish the entire experience has been amazing! The team communicates well and fast! Thank you for being patient with my endless questions! Shipping was super fast! My husband loves his new ring!! I’ll be back soon to design my next piece!”

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Posted 1 year ago

“The whole team was absolutely wonderful and so patient with me even after I kept making changes to the design. And the final product was immaculate.”

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Posted 1 year ago

“My experience with custom made was incredible. They were quick to respond and so easy to work with. There were a lot of points in the process where I was a little clueless, having never done this before, and they were so helpful and made sure I was happy with my design. Pricing was transparent throughout the process. I can’t say a single bad thing about my experience.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,535 reviews