CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,363 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,363 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 28th March 2026

Anonymous

CustomMade Jewelers 5 star review on 27th March 2026

Gwen Murphy

Soorya Chenthilnathan

CustomMade Jewelers 5 star review on 26th March 2026

Tony Merchlewicz

Daniel Landeros

1747

Anonymous

Anonymous // 01/01/2019

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“I had a great experience working with the CustomMade team. I started off working with Dasha, Eloisa, and Matt, and Janine it was a pleasure getting all my questions answered and get more & more confidence that my final result was going to turn out great. I ended up getting another project shortly after and am now enjoying my two pieces from CustomMade. Thanks guys”

CustomMade Jewelers 5 star review on 11th October 2024

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Posted 1 year ago

“My experience was absolutely wonderful—from the start to the end. I will never forget Krist, who was so helpful, and the entire team. CustomMade put all my thoughts and inspirations into a truly custom engagement ring that was tailored for my fiance. I don't think anywhere else could have nailed it like they did. Needless to say, my fiance was absolutely in love when I proposed to her. CustomMade, thank you for bringing my vision to life! They were also very efficient, detailed, and punctual. Their communication in giving updates - STUNNING. Amazing experience. Thank you guys again!”

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Posted 1 year ago

“It was a great experience from start to finish. Everyone was kind and attentive they created a ton of sketches/alterations, helping find the right stone, increasing my knowledge base so I could make an informed decision. All so my vision could come to life.”

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Posted 1 year ago

“I enjoyed my experience working with Custom Made. The quality and service were beyond satisfactory!”

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Posted 1 year ago

“I asked for a custom made ring and what i received was even better than expected. I sent Custom Made my ideas and design and they sent me pictures of there design for me to approve and from there I made slight modifications which they incorporated and then produced. I couldn't be happier with the ring or with the price. Exceptional craftsmanship!!!”

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Posted 1 year ago

“The ring came out perfect. Design team was prompt and shared lots of information along the wait. Price was transparent and competitive. Cant wait to work to design the matching wedding band.”

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Posted 1 year ago

“Everyone I spoke to from Custom Made was polite and helpful in walking me through their process. The process was overall painless and the ring is absolutely amazing. Now it's time to see if she says yes.”

CustomMade Jewelers 5 star review on 10th October 2024

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Posted 1 year ago

“Very easy, very reasonably priced, very efficient, lots to love about my experience. My only critique is that communication was a bit slow, but I could reliably expect a response within 24h.”

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Posted 1 year ago

“Amazing! The staff were very nice and helpful. My ring turned out EXACTLY how I wanted, if not better! 10/10 would recommend!”

CustomMade Jewelers 5 star review on 9th October 2024

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Posted 1 year ago

“My Fiance and I knew we didn't want a typical overpriced ring from some overpriced diamond chain store, we also wanted something lab grown. After searching around, we discovered CustomMade and they made the process easier than we thought possible. We were amazed at how we had a team of people helping us through the process of making our custom ring exactly what we wanted. We can't thank the people at CustomMade enough! The ring came out perfect and beautiful!”

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Posted 1 year ago

“CustomMade has been such a great experience. I used them for the engagement ring, and came back for her now wedding band, and the design is perfect. They helped every step with designing something unique to match and it came out as a great match. Definitely go here for all your custom jewelry needs!”

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Posted 1 year ago

“I was looking to order ring online for quite some time. Found a lot of websites but there was always sometimes not quite right. The prices, availability of stones, sometimes low quality gold, means of contact with the company. When i stumbled upon CustomMade i was quite hesitant at the beginning. It looked too good to be true. IT WAS TRUE, Believe me. They'll took care of me, stayed in constant contact. The CustomMade team was always eager to answer my questions. I knew exactly whats happening with the project at any given time. The ring was prepared quicker than i expected and shipped to Europe in 4 or 5 days. And its beautifull! I cant thank CustomMade team enough! And i WILL be back for more jewelry.”

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Posted 1 year ago

“I love the speed and quality of your customer service. we always received a detailed and quick response throughout all stages of the process and stunning communication whenever there would be gaps in the timeline. The level of customization and flexibility is great for anyone who wants to get any kind of ring they want. Thank you Custom made!”

CustomMade Jewelers 5 star review on 8th October 2024

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Posted 1 year ago

“From start to finish to proposal my fiancee's ring turned out perfect. It is exactly what she had envisioned and they did an amazing job at working with me to create the perfect ring.”

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Posted 1 year ago

“They worked with my budget to give me the ring I wanted”

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Posted 1 year ago

“We had CustomMade make our family crest into a pendant necklace. They did not disappoint! I’m big on communication and follow up, I didn’t have to ask for an update at all. From beginning to end, the process was great. Everyone that I was talking to was very professional and yes I would use CustomMade again and recommend them!”

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Posted 1 year ago

“Greaat in converting your design into high quality reality!”

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Posted 1 year ago

“This is definitely an amazing company. From my first hesitant contact to the moment I was able to hold my fiance's ring in my hand finally - everyone was kind, patient, attentive, and cared about the details. I asked for a very unusual and unique ring and they tackled it and made it beautiful! They made adjustments when I asked and seriously brought my dream to life! They even sent me the ring in a beautiful box with tips for proposing, tissues, and breath mints! So thoughtful the whole way through. I can't wait to see my fiance's shocked face when they see I was able to get them something they didn't believe was possible. Thank you CustomMade!”

CustomMade Jewelers 5 star review on 7th October 2024

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Posted 1 year ago

“made exactly what i wanted very good customer service i highly recommend”

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Posted 1 year ago

“Really wonderful customer service! Great results as well.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,363 reviews