Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 2,670 Reviews

2 %

of reviewers recommend Uber Support

Company Reviews

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Metrics

1.1

Based on 2,670 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5

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Uber Support 1 star review on 11th October 2025

Anonymous

Uber Support 1 star review on 22nd September 2025

Puja Singh

Uber Support 1 star review on 24th August 2025

MR Daniel Harris

503

Anonymous

Anonymous // 01/01/2019

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“Daniel H. claimed flat tire, order was returned to store. Have filed complaint with store and pay pal. This service is horrible, I only found out from the store. No notification from uber, just cancelled. AssH…s.”

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Posted 1 year ago

“Uber is scam, hire CS support don’t speak English and DO Not understand US culture and use Inappropriate language to customers and hand up your call and block your number so you can’t call. Do you know why they begin make money? Because they scam driver and customers money refused refund, no matter you reach them out in X or instagram or call them or email. None of them from the corporate. They all from outside of US. I already deleted Uber / Uber eats/ postmate based on their act and careless, I use Uber everyday and now I go doordash and Lyft”

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Posted 1 year ago

“We booked an Uber today, driver named Afzal Ahmad (diesel)car no.- 2318.. reached the pickup point, but when we told him to open the car trunk he refused to do so and started speaking rudely. We were having so many bags he kept us waiting outside, and refused to open the car trunk of the car being a diesel sedan with no CNG, he was very rude. And drove off at speed when we confronted him. Leaving us on the street with our bags in hand.”

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Posted 1 year ago

“Uber driver named Laneshia canceled my Uber for no reason. Didn't even pick me up at place of pick up. Said she was in her way and then never showed up. Gladly took the money I paid for the Uber service though. Will never do Uber again. Drivers are thieves. Taking my money to Lyft.”

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Posted 1 year ago

“I recently hired an Uber driver to go from Huntington Beach to Santa Ana. His name was Gary. I felt safe. I felt comfortable and thankful for Gary H. I left a sweater in his Uber car. He came back to where he dropped me off maybe 20 minutes later or 25 minutes later and brought me my sweater. What a great guy. thank you from the bottom of my heart Gary. Roberta, aka Ms. Bobby @ Always Recruiting, Inc.”

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Posted 1 year ago

“Awful. Had an issue and cannot contact anyone. Switching to Lyft”

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Posted 1 year ago

“I’m a Uber driver and my review it’s not about support teams, my review it’s about poor payment methods percent, I don’t have any idea how Uber drivers pay drop off from 80% through a close 35% , when a passenger pays 60 dlls a driver get only 18 or 22 dlls”

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Posted 1 year ago

“Terrible service! Want to order food, it says my payment profile is not supported for this order! Try to get help and no live customer service online or by phone! Bye Uber!”

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Posted 1 year ago

“Péssimo serviço de apoio ao cliente, quando o cliente tem toda a razão do seu lado!”

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Posted 1 year ago

“I am trying millions of times to calling for help with my account problems no way!”

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Posted 1 year ago

“I'm Abdul from Uber Support and l'm here to help you out. We're sorry to hear about the confusion with the tip amount on this trip which might be added due to some glitch. We have reviewed your account and made a correction related to the unintended tip. To make things right, l've added $6.19 Uber cash equal to the amount of unintended tip that can be used on a future trip or Uber Eats order. Your representative Abdul then takes back his offer and says it’s his mistake. Great way to advance customer satisfaction.”

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Posted 1 year ago

“Haven't used Uber yet and have no intention of it. I downloaded App and went to schedule my first ever ride for Monday the 24th of June 2024. $48.00 to go 9 miles. Sorry that is a complete ripoff. Plus no way to talk to a customer service rep. Screw that. I would rather walk the 9 miles to my colonoscopy than use this company.”

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Posted 1 year ago

“Had 2 trips .charged me for 3.they are ripping people off i won't use again.i am complaining to gov.co. which u can complain about any taxi company..why let them get away with it.they are losing lots of people by ripping people off.they should be investigated.have their taxi licence took off them..twice written twice shy.they have your card details .you can not trust this company.be careful.for every bad review or for every uber account shut .they lose.its the drivers i feel sorry for.trying to make a living.bad company .drivers will get less work .through deceite.very dishonest.do these drivers want to work for a dishonest company .with alot of unhappy customers not wanting to use this company”

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Posted 1 year ago

“Uber is the worst company ever. i will never use them again. they steal money for services they don't provide. they somehow have permission to charge and then no commitment to provide the service they charged for within a decent time frame.”

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Posted 1 year ago

“I reserved an Uber for a flight and they cancelled after being 20min late. Made me miss my flight and have to buy a brand new one. I can't believe such a cruel and inhumane person did that. Spent 312$ extra just to arrive a day late. I demand this woman to not be allowed to Uber. Or my money reimbursement on my Uber price or something more than 10$”

Uber Support 1 star review on 21st June 2024

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Posted 1 year ago

“Like come on I ride with you guys everyday and my fare is between 12-17 dollars this morning I’ve been trying to get to work and you had the dares for the route I take everyday up to $40 come on man this is not funny now you guys made me late for work and at risk of losing my job because it’s unfair to be paying those prices for 15 to 20 minute ride.”

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Posted 1 year ago

“How does a $13 fare turn into $24 fare absolute rip off WILL NEVER USE UBER AGAIN.”

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Posted 1 year ago

“No help, no suggestions. Needed to Contact restaurant myself and go to pickup the food that I was expecting to have delivered.”

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Posted 1 year ago

“Uber steals from its drivers customers reduce tips, but customer service will not compensate you this happens every single day to me”

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Posted 1 year ago

“Uber has gotten to be terrible and unreliable. Uber. Charging an over priced amount for inconvenience me for when I need a ride because Uber doesn’t have drivers at certain times of the day or night (peak hrs). Why is it my fault that Uber does not have drivers when u need one”

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Posted 1 year ago

Uber Support is rated 1.1 based on 2,670 reviews