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Incredible Rugs and Decor Reviews

4.7 Rating 4,048 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
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Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Bonnie J
Verified Buyer
“Good communication and prompt order filling.”
Helpful Report
Posted 4 years ago
Joan H
Verified Buyer
“I am not sure why I had to pay extra for shipping protection. It gave me no option. No other company requires that.”
Helpful Report
Posted 4 years ago
Carl F
Verified Buyer
“Love the quality and quick availability of experts ready to answer questions! Thank you!”
Helpful Report
Posted 4 years ago
Magda I
Verified Buyer
“The rug came very well packed, and no unwanted surprises when I opened it. The quality is is very good, heavy product and great design. I got notifications about shipping status daily, which was very helpful to me with my busy schedule.”
Helpful Report
Posted 4 years ago
Maggie
Verified Reviewer
“This is a gorgeous rug and the online pic doesn’t make justice to it. First of all it doesn’t shed AT ALL! The colors don’t blend in and the design is very beautiful.”
Incredible Rugs and Decor 5 star review on 16th August 2021
Helpful Report
Posted 4 years ago
Julia V
Verified Buyer
“Excellent website and customer service!”
Helpful Report
Posted 4 years ago
Rose V
Verified Buyer
“Spent hours trying to find a rug. I have colors that aren’t trending so it was difficult to find. I am so happy to find my rug here. Love it!”
Helpful Report
Posted 4 years ago
Donald W
Verified Buyer
“Excellent service and communication.”
Helpful Report
Posted 4 years ago
Lori M
Verified Buyer
“Customer service is wonderful and so very helpful. I made an error in my order and they were very responsive and were able to quickly fix my order. Communication was great!”
Helpful Report
Posted 4 years ago
Charles B
Verified Buyer
“Excellent service. Received my Karastan rug a week after order. Its beautiful. This was a first time order for me so I ordered a 3x5 rug for my entryway. I ordered a 9x12 Karastan from Macy"s on 7/30/21 and still have not got the rug. Timely delivery and quality product. My next Karastan order for an 8x10 will be placed with Incredible Rugs and Decor.”
Helpful Report
Posted 4 years ago
Sue R
Verified Buyer
“Good communication.”
Helpful Report
Posted 4 years ago
Marty S
Unverified Reviewer
“We love your rugs AND customer service! This is our third rug in a month… we only need one more. Thank you for the service that you provide. Sincerely, Marty S.”
Helpful Report
Posted 4 years ago
PB
Verified Reviewer
“Hello, I received the smaller rug I ordered but did not receive the larger rug. I was informed after the fact that it is back ordered until October and my credit card was charged for the rug I haven't received yet.”
Helpful Report
Posted 4 years ago
Staci B
Unverified Reviewer
“Hello! I can’t thank you enough for providing such great customer service to us! I placed an order on August 4th and it has already arrived! I had mentioned to the sales person that we were hoping it would be here for my birthday party on August 14 and you all made it happen! Thank you!! We truly appreciate it. :) Staci”
Helpful Report
Posted 4 years ago
PKR
Verified Reviewer
“It is a leap of faith when placing an order from a photo sampling; however, the Karastan Spice Market Saigon rugs proved to be much more than I anticipated. They are gorgeous, I am very pleased with the product and your service. PKR - Virginia Beach, VA”
Incredible Rugs and Decor 5 star review on 10th August 2021
Helpful Report
Posted 4 years ago
Charles P
Verified Buyer
“very good..”
Helpful Report
Posted 4 years ago
Kathleen W
Verified Buyer
“I always have prompt service and am satisfied with the service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Reviewer
“Great customer service. I ordered a rug in the evening and realized I had ordered the wrong size. I quickly emailed Incredible rugs of my mistake. When I called the next morning, they had read my email and was ready to call me.”
Helpful Report
Posted 4 years ago
Andrea S
Verified Buyer
“Love my rug! Loved the customer service and easy process from purchase to receipt of item!”
Helpful Report
Posted 4 years ago
Richard D
Verified Buyer
“Still waiting on the rug after receiving the pad.”
Helpful Report
Posted 4 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,048 reviews
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