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Incredible Rugs and Decor Reviews

4.7 Rating 4,014 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,014 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Charlene K
Verified Buyer
“Easy ordering, reasonably priced, fast shipping and I love my new rug! Most definitely will be ordering from Incredible Rugs and Decor again !”
Helpful Report
Posted 2 years ago
Christina M
Verified Buyer
“Incredible Rug's brands and styles selection is outstanding! Their website makes it easy to find the right "look" with their links to similar styles. Communication is excellent. This is my third purchase from them.”
Helpful Report
Posted 2 years ago
Jane C
Verified Buyer
“Website was incredible....and the selection is amazing ! Definitely 5 Stars !”
Helpful Report
Posted 2 years ago
Patricia M
Verified Buyer
“Easy to use site, shipping notice for delivery date was prompt.”
Helpful Report
Posted 2 years ago
Tricia D
Verified Buyer
“Excellent service and quick responses.”
Helpful Report
Posted 2 years ago
Judi G
Verified Buyer
“Easy website…. Thank you”
Helpful Report
Posted 2 years ago
Charlene W
Verified Buyer
“The rug arrived and it is beautiful. It was a pleasure shopping at Incredible Rugs and Decor. The staff kept me informed about the availability of my purchase and let me know when it was shipped. Cannot ask for more. I will certainly shop here again soon.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Feel comfortable to deal with. Have ordered several rugs”
Helpful Report
Posted 2 years ago
Jonathan S
Verified Buyer
“Wish they were better able to keep the rugs I was interested in in stock. Had to settle for much smaller (and cheaper!) rug because of poor availability. But overall, a good company to business with.”
Helpful Report
Posted 2 years ago
BARBARA A
Verified Buyer
“Great experience buying a Rizzy wool rug. I haven’t received my order yet but so far Customer service is way beyond a 5 rating.”
Helpful Report
Posted 2 years ago
Doretha
Unverified Reviewer
“Dilene was awesome!”
Helpful Report
Posted 2 years ago
Barbara C
Verified Buyer
“Prompt delivery and quality merchandise. This is my third order with Incredible Rugs and Decor. I recommend the company to friends searching for area rugs.”
Helpful Report
Posted 2 years ago
Judy B
Verified Buyer
“I found the run I wanted on another site, but it was unavailable and they couldn't tell me when it would be available. So I kept looking and found this site; they had the rug and it was in stock!! Then, in all my excitement, I purchased the wrong size. I contacted them the next day and they adjusted my order for me seamlessly. I would not hesitate to shop here again.”
Helpful Report
Posted 2 years ago
Rita S
Verified Buyer
“Loved the ability to show the rug in the room feature. I do think there could be more filters for choosing the right color scheme or design. Overall, great experience.”
Helpful Report
Posted 2 years ago
Jennifer M
Verified Buyer
“Incredibly fast shipping and great customer service. Rug was exactly as pictured.”
Helpful Report
Posted 2 years ago
Denise M
Verified Buyer
“This is my second purchase. I love the selection of rugs and the quality. The customer service is outstanding. My daughter had a recent exchange for size and they were very helpful with return and repurchase, and did this with great enthusiasm. That’s a plus in my book. :)”
Helpful Report
Posted 2 years ago
Carol S
Verified Buyer
“Very easy website to navigate.”
Helpful Report
Posted 2 years ago
Nancy S
Verified Buyer
“Available to answer questions. Thankful.”
Helpful Report
Posted 2 years ago
Kathryn
Verified Reviewer
“quick solved all my issues”
Helpful Report
Posted 2 years ago
Galina V
Unverified Reviewer
“It was first time from this company . I am very upset ..(( I got 3 rugs smaller size,then I order...I do not know , what I should do with those rug , it do not go anywhere , so $ 127 throw away ...”
Helpful Report
Posted 2 years ago
Incredible Rugs and Decor is rated 4.7 based on 4,014 reviews
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