Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deal overall opinion, fast delivery next day, got iPhone 6s Plus gold 16gb £45 upfront, £37.49 monthly with EE unlimited, unlimted, 5gb usual line rental deals. Would have preferred to be able to choose the colour and maybe higher gb. Down side there is no phone number listed I would have liked to have been able to call them in person for the deal.”

Helpful Report

(Apple IPhone 6s Plus 16GB Gold) - Posted 9 years ago

“I was concerned after reading reviews that it would be risky to purchase from this site, as there was so much negative feedback. My order went through but was followed up later in the day with an email saying some information I submitted was incorrect and advising me to call a support number. I feared the worst but after a brief conversation, my details were verified and all was well. It seems I must have not checked the information I input carefully enough. The phone arrived the next day and overall I am happy with the service and the price. Let's hope my wife is excited about her Christmas present, and that the phone's not faulty of course!”

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(Apple IPhone 6 16GB Silver) - Posted 9 years ago

“I was after a specific Samsung phone, which showed up online with 'Out of Stock'. This seemed a bit unusual as Samsungs are widely available. So I phoned the company and after the normal round of pressing buttons got through to a very helpful UK based guy, who was able to confirm that the phone was indeed available. I ordered it there and then. I received confirmation texts telling me when the phone was being delivered and it arrived within 15 minutes of the scheduled time. Excellent service. Thanks”

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(Samsung Galaxy Note 4 Black) - Posted 9 years ago

“Quick and easy but was not offered o2's special data tariff offers at checkout so I missed out on that.”

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(Apple IPhone 6s 128GB Space Grey) - Posted 9 years ago

“Quick service. Phone was delivered quickly. Difficult to get hold of with any queries, could do with a customer services email address.”

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(Apple IPhone 6s 128GB Space Grey) - Posted 9 years ago

“The customer service was fantastic - however the box was damaged and looks as tatty after shipping. The phone itself looks new, i will know better when i get home!”

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(Sony Xperia Z5 Compact Black) - Posted 9 years ago

“Very impressed with mobiles.co.uk the ordering process was very straight forward and it was clear exactly what you would get for your money. In the end got a good phone at a very good price, delivery was super fast too.”

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(Samsung Galaxy S6 64GB Black) - Posted 9 years ago

“Prompt Service - kept up to date at every stage of the carrier delivery and contact number if I wished for a change of address. All over view very good.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“Easily the best deals around at the moment. A few issues getting through their credit checks which was frustrating but got there in the end. Really fast, free delivery.”

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(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“The only thing I can really comment on is the speedy delivery of my handset as I've only had it a few days. If the contract does as it says and the price remains fair, I'll be happy.”

Helpful Report

(Samsung Galaxy S6 32GB Black) - Posted 9 years ago

“The phone had to be replaced due to being faulty which was a bit dissapointing, but the return and replacement was dealt with very efficiently and your representative on the phone was very helpful.”

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(Apple IPhone 6 64GB Grey Refurb) - Posted 9 years ago

“Very efficient salesperson answered all my questions and set up my new contract with a minimum of fuss. my new phone arrived 2 days later.”

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(Samsung Galaxy S6 Edge 32GB Black) - Posted 9 years ago

“I thought that they gave good communication and quick delivery. I'm not one to usually buy things like this online but surprisingly impressed.”

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(Samsung Galaxy S6 32GB Blue) - Posted 9 years ago

“Service good IPhone 6 good product & phone deal Super quick delivery & plenty of DPD offers Dissappointed with the repeated hard sell for insurance - think I had to say No 3 times !”

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(Apple IPhone 6 16GB Space Grey) - Posted 9 years ago

“I found this company very good to deal with.I phoned to order the new phone.Was dealt with quickly and professionally.The phone arrived the next day to my business address,at the time specified.So far pleased with the service.”

Helpful Report

(Apple IPhone 6 64GB Space Grey) - Posted 9 years ago

“The lad was very helpful, and patient as I don't think I was easy. Only down side was that he offered me a higher tariff and when I questioned it, came down very easily. Why wasn't I offered this in the first place, as a long standing customer?”

Helpful Report

(Samsung Galaxy S3 Mini White) - Posted 9 years ago

“Great value. Quick delivery. Like most of these companies, it is very difficult to get in email contact so need to phone for queries.”

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(Apple IPhone 6s 16GB Silver) - Posted 9 years ago

“Haven't received my phone yet despite an email advising it would come yesterday. Guessing caught up in Xmas parcel chaos but would have welcomed an email update to advise of later delivery as a lack of phone is affecting clients being able to contact me. However, liked the regular emails re purchase confirmation and tracking email easy to use....just needed to be kept better informed. Can't yet comment on the phone as I'm still looking out for the delivery van!”

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(Apple IPhone 5s 16GB Gold) - Posted 9 years ago

“good price, quick delivery service. Pity that the mobiles.co.uk prize draw if you write a review already closed on Oct 31st.”

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(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

“Good price, got a call from mobiles.co.uk after placing the order to validate account details as I already had a line with EE, quick delivery.”

Helpful Report

(Samsung Galaxy S6 64GB White) - Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews