Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,418 Reviews

86 %

of reviewers recommend Opendoor

Company Reviews

Metrics

Info

About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

Visit Website

Email:

community@opendoor.com

Write Your review

Tell us how Opendoor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the best home sale experience I have ever had. I would recommend Open Door to anyone looking to sell.”

Helpful Report

(Tampa) - Posted 3 years ago

We are very happy to hear this, Anthony! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Professional and great team”

Helpful Report

(Houston) - Posted 3 years ago

Richard, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 3 years ago

“Received a good offer after it had updated several times. The process was easy and those I spoke with on the phone were professional.”

Helpful Report

(Phoenix) - Posted 3 years ago

Hi Joseph, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at community@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“Working with Opendoor to sell my client's house was very effective. Communication and updates were good. The transaction went very smoothly.”

Opendoor 5 star review on 17th April 2022

Helpful Report

(Atlanta) - Posted 3 years ago

We are very happy to hear this, Locksley! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Great company! They pay their original estimate, fast to close, and are legit! You walk away with the amount they promise you. Give them a try!”

Helpful Report

Posted 3 years ago

Scarlett, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“The process was super easy and hassle free. The price offered was right along the market value and they made getting to closing simple.”

Helpful Report

Posted 3 years ago

Thanks for spreading the word about Opendoor, Brandon, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“The team made the process fast and easy. They were available to answer all of our questions.”

Helpful Report

(Jacksonville) - Posted 3 years ago

Thank you for supporting what we do, Mark, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I was very nervous using Ooendoor because the process seem to easy. To my surprise, they covered all angles, provide effective support, and made this process smooth and effective. They were clear and concise about the process and I highly recommend this company to sell your property.”

Helpful Report

(Nashville) - Posted 3 years ago

We are very happy to hear this, Eric! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“I had a professional experience with Opendoor and Paul Cervantes was professional also. Wonderful experience!”

Helpful Report

(Houston) - Posted 3 years ago

We are very happy to hear this, Marie! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Janelle and Tina were great to work with. They walk d me thru everything and all went well and closed quickly. I appreciate open door taking on a fixer upper as I would never have finished. All in all it was a good experience and I would recommend them!”

Helpful Report

(Houston) - Posted 3 years ago

Debra, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Easy smooth transaction.”

Helpful Report

(Denver) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Leanne, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“With an easy process got a good offer and asked to take town the MLS. Took down the MLS and boom the offer went down $108K. A really fishy and unfair practice. I personally would not recommend these guys.”

Helpful Report

Posted 3 years ago

Thank you for bringing this to our attention, we want to look into the issue further. Could you please send us an email with your name, more information about your experience, and the property address to contact@opendoor.com?

Posted 3 years ago

“Great experience! Fast and easy!!”

Helpful Report

(Phoenix) - Posted 3 years ago

We are very happy to hear this, Tammy! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“I have to admit that I was nervous during the entire process because it was so easy. It only took a zoom call and a few pictures of our exterior to get an offer. The offer was exactly what we wanted, we didn't have to finish our repairs and we got a quick close. We also changed our closing date without issue. The OpenDoor staff and the title company kept us informed of everything. I never had to question them. We received our wire transfer the day of the close. We also noticed that the wire transfer for our mortgage was completed within 2 days of our close. I would most definitely recommend.”

Helpful Report

Posted 3 years ago

That’s amazing to hear, Ariel! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to community@opendoor.com.

Posted 3 years ago

“PERFECT, VERY NICE PROCESSING.”

Helpful Report

(Austin) - Posted 3 years ago

Thank you for supporting what we do, Taelack, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“We had an excellent experience with Open Door. The staff was very professional, knowledgeable, extremely patient with us and immediately answered all of our questions. They were also very affable and very cordial to us. We are very pleased that Opendoor purchased our home from us. Otherwise, it could have been very nerve-wracking for senior citizens.”

Helpful Report

(Indianapolis_in) - Posted 3 years ago

We are very happy to hear this, Paul! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and appreciate you sharing your story with us. If you would like to share any additional details of your experience, please reach out to community@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“Working with Jean C. Was very precise and very helpful. Would recommend her to anyone”

Helpful Report

(San_antonio) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Robert, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at community@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I sold my house by open door. I am very happy. Very nice, neat, and clear processing. Excellent. I trust Open Door. Thanks.”

Helpful Report

Posted 3 years ago

Kim, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at community@opendoor.com. It is our honor to help you!

Posted 3 years ago

“I was a bit skeptical when we started the journey of selling out home and Opendoor made it incredibly easy. From the quick, easy estimate process to uploading photos and having a simple and easy exterior inspection. I was kept in the know the entire way. Closing came and went without incident and funds were disbursed within 48 hours. I hate to say I was surprised about how painless the whole process way. I’d do it all over in a heartbeat!”

Helpful Report

(Austin) - Posted 3 years ago

Alea, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to community@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Hoping to sell my house without the headache of listing with an agent and having showings, I submitted a request for an Opendoor offer. I had a good, rough sense of what my house might be worth, because I've spoken with three Realtors, each of whom gave me a range of possible list prices. I have been paying close attention to comparable home sales in my area, but exact comps have been few and far between so far. Per the Realtors I spoke with, my house should sell for around $785K to $810K. Admittedly, this is higher than my current Zestimate ($756K, though, again, I don't have a lot of comps at present, and my house has some upgrades), so I would likely list for $785K-$790K. Opendoor's initial offer: $623K. Yup, that's $133K less than my Zestimate, and far less than any list price any Realtor has quoted me. I mentioned the offer to my neighbor who then submitted his own request for an Opendoor offer (just to see). His house is slightly smaller than mine (about 300 or 400 feet smaller), but has the same size lot, and a slightly worse view (he has a telephone pole right behind his house, I do not). Our homes are exactly the same age, and both have a 3-car garage. So, as far as Opendoor is concerned, our homes are more-or-less comparable. His initial offer: $731,500 (which is about the same as his Zestimate)! After this, I spoke to the person assigned to my offer, who looked at comparable sales in my area and market trends, and agreed that my offer was way too low. I told her about my neighbor's offer, too, and she also agreed that the discrepancy between his offer and mine was really strange, and indicative of a glitch with the algorithm. Still, all she could advise me to do was to film my house and move the process forward, in the hope that my offer price would be increased substantially. When I asked her if she knew of any offer prices that had been raised more than $130K, she said she hadn't, but still urged me to submit more material, presumably because she didn't know what else to say. Given the glitch, and the seeming unlikelihood that my offer would be increased to a level I would even begin to consider accepting, I opted to (attempt to) contact someone in corporate instead. Eventually, I was able to do so, and was told by a member of the administrative staff that, yes, it sounded like there was something wrong with my offer, and that someone from the corporate office would call me today at 11:00 AM my time. That person never called. I called the corporate office again, spoke to another receptionist, and was told to wait (as if I don't have a full-time job to do myself) for the Opendoor rep to call me. I was also warned that he/she might need to reschedule... Two hours later, and no one has called or made effort to reschedule yet. Interestingly, I've since spoken to a few other people across the country who have conveyed similar stories about Opendoor spitting out laughably low offers, as well as inconsistencies in offers made to one homeowner versus his/her neighbor(s). So I'm experience isn't a one-off. Overall, I would rate my experience with Opendoor very low. Between receiving an extremely low offer on my house, learning that my next-door neighbor received an offer ~$110K higher for no obvious reason, and being stood-up by someone from Opendoor's corporate office when trying to investigate (and correct) the issue, I'd say Opendoor leaves a LOT to be desired. Unreliable service, inconsistent offer prices, and impossible to get in touch with anyone who might actually be able to address an issue: not a recipe for customer/client satisfaction. Looks like I'll be listing my house instead...”

Helpful Report

Posted 3 years ago

We value your feedback and would like to investigate this further. Would you please send us an email describing the issue with your name and property address to resolution@opendoor.com?

Posted 3 years ago

Opendoor is rated 4.4 based on 3,418 reviews