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PC Specialist Reviews

4.8 Rating 5,730 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,730 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 30th March 2026
Beto
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 5 star review on 30th March 2026
Roddy
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
From enquiring to customising to ordering to delivery and set up I cannot fault PC Specialist. Customer service were fantastic each time we called just brilliant service
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Posted 2 years ago
Lovely PC and the team was more than happy to accommodate my request for a last minute adjustment. The PC was made and sent out very quickly. There was some damage to the case during transport but a replacement case foot was sent out straight away.
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Posted 2 years ago
The laptop is really great, nice quality finishing. But I have some suggestions. 1- The water cooler system It seems to work great, but the fan system itself is quite loud, also, the tube connector are not long enough for you have the cooler system side by side with your laptop, it need to be 90 degree. 2- The Touchpad fitted is HUGE, and unfortunately it become really annoying when you are using another mouse because all the time your hand keep activating and deactivating it.
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Posted 2 years ago
Works very well, fast delivery and looks amazing
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Posted 2 years ago
Website is still good but you used to be able to see the component prices directly in the dropdowns, this is very useful for judging trade-offs within the build (especially with GPU prices at the moment). Build and dispatch was good. Delivery wasn't great - I was in, but the delivery person left the package outside and didn't try calling/texting me or even knocking on the door as far as I can tell. No harm done but could have ended in a lost computer. Computer itself seems good except there is a wireless driver problem with Win 11 - not PCSpecialist's fault per se but maybe you can source a different card as this seems to be quite well known online.
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Posted 2 years ago
Excellent product exactly as ordered. Was able to easily follow orders progress which was in the timescale specified. Great service.
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Posted 2 years ago
All stages of order, from design, confirmation and delivery is well informed, regular updates via email. Packaging is sturdy and well designed so computer arrives in great condition. Water cooled, tempered glass cases arrive without issue. Had multiple machines over a number of years now, defintely recommend PC Specialist.
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Posted 2 years ago
Very happy with the service I received - got my computer 2 weeks after the Christmas period after ordering on the 27th December, and got frequent updates on the status of my build. I've been a PC Specialist customer for over a decade now and they never disappoint. Very high quality and reliable service.
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Posted 2 years ago
The pc I requested was exactly what I wanted, they built it tested and had it out to me with in 7 working days. I couldn't be happier with what they have done.
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Posted 2 years ago
Wonderful computer - my only gripe is with Windows 11 and its hated OneDrive. Despite uninstalling it, Office insists on offering it to me and it is impossible for me to get it to EASILY point to local files. Extensive googling have suggested amending registry entries - my techie days are over so without help I am stuck with what I have! But back to the computer - great offering in terms of picking options important to me and great delivery service.
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Posted 2 years ago
I wasn't 100% sure of which components would be best for my intended use, so made use of their discord server where I was provided with a spec that would meet my needs. The ordering process was straight forward and I was able to check progress as it went along. I like that you can view your build before it is tested. My only negative was with regards to the delivery, however I called through to customer services and they talked me through checking to make sure there was no visible damage to the PC. So far, so good everything is running smoothly. Overall, really happy with the service received and experience of ordering again.
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Posted 2 years ago
If you want a PC that is not ordinary. An extra large disk, DVD drive then this is the place to go.
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Posted 2 years ago
Fantastic service and PC :)
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Posted 2 years ago
Good price, choice of components and quick delivery. Very happy indeed.
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Posted 2 years ago
Very good
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Posted 2 years ago
This is my 2nd purchase from PC Specialists. Very easy to order, they were a bit long winded to answer the call that I had prior to ordering, but once the order was in it was all straight forward and the PC All in One arrived when they promised I will certainly order from them again Well done PC Specialists
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Posted 2 years ago
Quick deliver, good product
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Posted 2 years ago
I had to pay almost €500 in unexpected customs fees. The website had a .ie address and charged me in euro - leading me to believe it was coming from or set-up as a European delivery. PC Specialist apologised for the error but directed me to their Ts+Cs and refused to support me any further. So I had to pay an additional 30% for my laptop, which is a huge amount of money extra.
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Posted 2 years ago
I got my laptop yesterday, i had some issues in regards to delivery (missing address) but i contacted support and in few days laptop arrived. All parts seem to be working wonderful, all additional program licences and laptop coolers are checked and correct. Only thing i would suggest is to add option to have Croatian keyboard...
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Posted 2 years ago
Bought a PC for my son for Xmas. Ordering was super easy, delivery was smooth and well communicated. I’m not a PC guy, never owned one, (Mac user) so was a little worried incase anything didn’t make sense setting it up on xmas day, but it was very easy and everything seems to work perfectly! Only problem I’ve encountered is getting my son off the thing! Would definitely recommend, thanks!
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Posted 2 years ago
PC Specialist is rated 4.8 based on 5,730 reviews