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Rack Attack Reviews

4.7 Rating 4,938 Reviews

94 %

of reviewers recommend Rack Attack

Company Reviews

Product Reviews

4.7

Based on 4,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 3rd September 2025

Rack Attack 5 star review on 31st August 2025

Rack Attack 5 star review on 31st August 2025

Rack Attack 5 star review on 17th August 2025

Rack Attack 5 star review on 10th August 2025

Rack Attack 5 star review on 24th July 2025

Rack Attack 5 star review on 24th July 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to buy and great for delivery.”

Helpful Report

(Online Store) - Posted 1 year ago

“amazing service over the phone, but i have yet to receive my base.”

Helpful Report

(Online Store) - Posted 1 year ago

Hi Martin, Sorry to hear about the delay in your item being delivered. I will look into this and then reach out to you directly. Thanks, Matt Rack Attack

Posted 1 year ago

“I experienced an issue while ordering online. I received the same item twice. They were very quick to apologize, and I was able to return one of the items. I always receive great service.”

Helpful Report

(Online Store) - Posted 1 year ago

“queda perfecto”

Rack Attack 5 star review on 14th September 2024

Helpful Report

(Online Store) - Posted 1 year ago

“Amazing knowledge and super helpful staff!”

Helpful Report

(Online Store) - Posted 1 year ago

“Bon service! Expedition a temps!”

Helpful Report

(Online Store) - Posted 1 year ago

“I had a great experience with Rack attack! There was robust information on the product I bought on your website including instructions videos and sample pics of the product on different car models for reference. The shipping time was ridiculously fast and the product arrived just as advertised. I will definitely go back to y'all for future needs!”

Helpful Report

(Online Store) - Posted 1 year ago

“All of the staff are very helpful in person and over the phone! They were also able to fit me in for an installation appointment on the same day I called.”

Helpful Report

(Online Store) - Posted 1 year ago

“Great service!”

Helpful Report

(Online Store) - Posted 1 year ago

“Excellent service et conseiller compétant”

Helpful Report

(Online Store) - Posted 1 year ago

“Still waiting on my new Toyota but the quality of these are outrageous and It should be here any day thanks again.”

Helpful Report

(Online Store) - Posted 1 year ago

“I appreciated that rack attack was the only place I could find a part I needed to mount a Thule Hullavator on my car. Unfortunately I ordered the wrong part but Rack Attack was very gracious about my returning it.”

Helpful Report

(Online Store) - Posted 1 year ago

“Rack Attack was recommended to me by a few people. I needed help choosing new crossbars to accommodate a hullavator kayak lift assist on a new vehicle. Mark at Rack Attack Calgary North was knowledgeable, courteous, and helpful. The entire encounter was done via email. My new crossbar package arrived within days with no damage. Overall, I couldn’t have asked for better service.”

Helpful Report

(Online Store) - Posted 1 year ago

“Rack Attack rocks! They always seem to have what you need in stock and customer service, order updates etc. are fantastic. They have great deals too.”

Helpful Report

(Online Store) - Posted 1 year ago

“Shipped fast and in perfect condition. Exactly what I wanted.”

Helpful Report

(Online Store) - Posted 1 year ago

“Great prices, amazing package builder and vehicle fit tool. Friendly and helpful customer service.”

Helpful Report

(Online Store) - Posted 1 year ago

“The cooler arrived on time, was exactly what we ordered, and performed as advertised.”

Helpful Report

(Online Store) - Posted 1 year ago

“Good stuff an Fast shipping”

Helpful Report

(Online Store) - Posted 1 year ago

“Upset I didn't get to use my rewards 5 discount code, and only rack that fit my vehicle wasn't on sale 😔”

Helpful Report

(Online Store) - Posted 1 year ago

Hi Jared, Sorry to hear you had an issue with your promo/ reward code applying. We are happy to get this resolved for you, I will reach out to you directly. Thanks, Matt Rack Attack

Posted 1 year ago

“Ordered a brand new Thule duffle bag. Super fast service and got a great deal on it. Overall great experience!”

Helpful Report

(Online Store) - Posted 1 year ago

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Rack Attack is rated 4.7 based on 4,938 reviews