Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.75

4.8 Rating 4,905 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 3rd September 2025

711

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received item in good shape, just happen test it out to date.”

Helpful Report

Posted 1 year ago

“Exceptional fast service!”

Helpful Report

Posted 1 year ago

“They have everything. They are prompt.”

Rack Attack 5 star review on 26th August 2024

Helpful Report

Posted 1 year ago

“Easy to use site, quick shipping. Item was in stock when they said it was in stock. No problems!”

Helpful Report

Posted 1 year ago

“Rack attack came through incredibly . I ordered the wrong size. They quickly corrected the mistake with the shipping label and the right size within one day. No one can be north Boston rack attack. There the best.”

Helpful Report

Posted 1 year ago

“Customer service promptly resolved payment concern. Merchandise was shipped immediately. Great overall service experience.”

Helpful Report

Posted 1 year ago

“Rack attack in north Boston is the best I ordered the wrong size. They were very prompt and helpful in the exchange. They sent me the return label very properly. Any questions I had were answered in a very non-technical easy to understand and I have the off grid on my vehicle it was easy to put together. It’s a phenomenal piece of equipment and I am very happy and I will, definitely praise rack attack of North Boston”

Helpful Report

Posted 1 year ago

“Thank You!!”

Helpful Report

Posted 1 year ago

“Great experience and fast shipping.”

Helpful Report

Posted 1 year ago

“Rack Attack had Yakima HD bars in stock, when all others were on back order.”

Helpful Report

Posted 1 year ago

“Outstanding customer service”

Helpful Report

Posted 1 year ago

“Found a hard-to-find part for my Yakima rack and Rack Attack handled everything beautifully! Ordering, shipping, and communication was super helpful. Thanks all!”

Helpful Report

Posted 1 year ago

“Very impressed with Rack Attack. I didn't want to spend too much on a roof mount bike rack. The Yakima Highroad and Frontloader fit the bill budget wise. Problem was both were in very short supply. Found the Highroad at Rack Attack at a good price online, but it was out of stock when I ordered it. Rack Attack contacted me, at which time I told them I would be just as happy with the cheaper Frontloader if I could find one. The Frontloader wasn't even listed on the website, but Rack Attack found one in SoCal, changed my order and shipped it for free to Washington state. Couldn't be happier!”

Rack Attack 5 star review on 19th August 2024

Helpful Report

Posted 1 year ago

“Got everything I needed all in one spot. It got here fast with nothing missing. In plenty of time for our first Floatzilla. That's all I can ask. Behind every great adventure, there's logistics.”

Rack Attack 5 star review on 18th August 2024

Helpful Report

Posted 1 year ago

“Easy transaction. The rack towers came super fast. I'd definitely order from them again.”

Helpful Report

Posted 1 year ago

“Amazing customer service! Sam was very patient with all of my questions and also took time to make certain I knew how to use my new bike rack. The hitch intsall went well too. Highly recommend.”

Helpful Report

Posted 1 year ago

“William at the rack attack in Framingham is a lifesaver!!! When our factory installed hitch wasn’t working to tow a U-Haul to bring my kid to college across the country. The Toyota dealership wanted to charge $750 to replace it. William took a look at it. Did a little work with some dialectical grease and a scraper And it started working. Told me to go home get a little brush get in there really clean out the corrosion that’s what I did and it is now working great!!! We might depart a few hours later tomorrow cause I still have to go get the trailer but better than spending that much money to replace something that didn’t need to be replaced Well, definitely go back there again and recommend them to everyone”

Helpful Report

Posted 1 year ago

“Quick delivery - next day!”

Helpful Report

Posted 1 year ago

“Products speak for themselves, it was the customer service that stood out. It was as if their entire mission was to make sure I got what I needed, and nothing was going to get in their way.”

Helpful Report

Posted 1 year ago

“You had to ship the racks from multiple locations to meet my order, but they came quickly and in good condition. Thanks!”

Helpful Report

Posted 1 year ago

Rack Attack is rated 4.8 based on 4,905 reviews