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Reviews.io Reviews

4.9 Rating 588 Reviews
100 %
of reviewers recommend Reviews.io
4.9
Based on 588 reviews
Customer Service
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Live Chat, Telephone, Email
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Under An Hour
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5 out of 5
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About Reviews.io:

REVIEWS.io aims to grow your online reputation through authentic reviews. As Google-licensed partners, we'll improve your Google ratings as well as offer seamless integration with many eCommerce platforms and shop services. Already have reviews? Our services will allow you to integrate with popular social platforms and share UGC, driving conversion rates, improving your reputation and building trust with your customers.

Reviews.io 4 star review on 12th July 2021
R3 Data Recovery Ltd
Reviews.io 5 star review on 4th December 2020
Andrew Butler
Reviews.io 5 star review on 4th December 2020
Adam Pearce
Reviews.io 5 star review on 26th September 2019
Rinaldo
Anonymous
Anonymous  // 01/01/2019
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Ciaran is an absolute Legend! - Thanks for the great training and coaching on getting the most out of the product.
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Posted 2 years ago
Mollie and the team are great, fab company who always goes above beyond to help!
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Posted 2 years ago
Very helpful!
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Posted 2 years ago
Impeccable service 👌
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Posted 2 years ago
Excellent support from Dylan, thanks!
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Posted 2 years ago
As a company needing to collect reviews using a trusted platform the decision to pick Reviews.co.uk was the right one. No reviews platform is perfect but this one is the closest a small business will get if it wants to be aligned to a good company ethos and not get hijacked by the global data harvesting platforms. Reviews help consumers and good businesses to find each other safely and securely. As a reviews platform Reviews.io has worked hard on dataprotection, GDPR, reliability and functionality without $100millions of "venture capital investor" backing If you are a consumer do not get #Trustjacked by so called trust worthy or transparent review publishing platform Trustboxes. If you are business consider that Reviews.io has been able to do more with less and should be supported allows clients to post anonymously without failing verification. In my own experience reviews.co.uk took action when a competitor posted fake negative reviews against my company and fake positive ones for themselves. The more that use Reviews.co.uk the better it will be able to improve its reach and features but do not assume it is a pay as you go reputation management service, or can be bought to hide reviews. As someone who has helped victims of scams that are weaponised by fake verified reviews and faked trustboxes I am also highly critical of the reviews collecting services. The one criticism I have of reviews.io is it does not have video submission. It would be useful to show some of the work we do not just some pictures. Andy Butler Operations Manager R3 Data Recovery Ltd Security House Windsor Street Sheffield S4 7WB 🌏www.r3datarecovery.com ☎️0800 999 3282
Reviews.io 4 star review on 12th July 2021
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Posted 2 years ago
We really appreciate your feedback and like any good review, you've provided ways in making our product even better. Allowing reviewers to upload video has proven to be very successful for bands and you're not alone in wanting the ability to respond to reviews via video! We've taken your request onboard which will increase the urgency in getting this added to our solution.
Posted 2 years ago
Superb product. Very easy to use and a great support team too. Way better than Trustpilot!
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Posted 2 years ago
Reviews.io has been amazing since we signed up for them! We were originally just using the Free version of TrustPilot, but when they quoted us double the amount that Reviews.io was charging it was a no brainer. No, we are here, it is the right choice we made! The support team are amazing, any issues or queries they are quick to respond to, they helped us install the reviews widget to our website on EKM, and also helped to make sure we imported reviews over that we already had. Also with reviews.io we can get customers to leave photo reviews, which really helps our customers see products in real life, and also can see that these are real reviews and not need to worry about fakes.
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Posted 2 years ago
Awesome company.
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Posted 2 years ago
Very helpful support. Great results. Couldn't have done it without the help from the team at Reviews.io
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Posted 2 years ago
ITS A WAY OF KEEPING YOU UP TO SPEED ON HOW YOU ARE PERFORMING AND STOPS COMPLACENCY
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Posted 2 years ago
We have recently joined the platform and since the first call with them they have been nothing but supportive and efficient. We listened to their guidance and are delighted with how the reviews are displayed on our site. It’s a great platform and happy we choose them as our partner.
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Posted 2 years ago
Nice to get an account review over the phone out of the blue just to make sure I was getting the most out of the package I was on.
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Posted 2 years ago
I was a fan of reviews.io for ages & would say it was by far the best review platform out there but I am now really disappointed it must be said. Mollie was great but she doesn't seem to be there anymore. The problem I have is that they were a company that was going to take on Trustpilot to stop customers writing things about your business that were untrue & baseless. HOWEVER, since they have grown they have stopped doing that. They instead spend days moderating each review - even if they are defamatory, rude & completely baseless. And then once you've gone through the whole hassle of getting it taken down they allow the customer to edit their review and write something else along the same lines without any checks and putting it straight live. My advice. for a business that has a tiny number of clients this is great. If you want to grow then this probably isn't the reviews site for you.
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Posted 2 years ago
Hi George! Thank you for your review. We are sorry to hear that you are disappointed. We publish all genuine customer reviews regardless of rating. We are actively monitoring your account & are more than happy to investigate any reviews that you feel are untrue. We do offer support & reporting tools in the dashboard to assist with the flagging of reviews. However, the specific review flagged does not meet the guidelines for moderation & so the review would remain published. Kind Regards Alice REVIEWS.io
Posted 2 years ago
Switched over to reviews from Trustpilot, only a couple weeks in but happy with the switch, looking forward to pushing our site with this platform more. Dylan, part of the dev team absolutely killed it helping us get integrated and getting widgets up and running. The month to month contracts, flexibility, pricing, better features and help from internal team makes it an easy no brainer to switch
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Posted 2 years ago
Vilash was very helpful and brilliant at showing me how to use Reviews to get the most out of it. She has given me useful tips as well which will hopefully serve my business well.
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Posted 2 years ago
Quick and efficient service!!!
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Posted 2 years ago
Very simple setup and very well explained.
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Posted 2 years ago
Thanks for a really helpful conversation. I’m looking forward to working with you.
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Posted 2 years ago
had a chat with Carlus today about an ongoing issue that we have been trying to sort out for a while internally. He was easy to talk to, built rapport quickly and gave me the answer straight away with a follow up email to confirm. Perfect.
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Posted 2 years ago
Reviews.io is rated 4.9 based on 588 reviews