The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 10,878 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 10,878 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 4 star review on 3rd May 2024

1535

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a native to Albuquerque NM and being addicted to Hatch green chile, I must say that I hate to give such a low score 🫣. Please note this is just for the chile and not the site or customer service. The site amd speed are amazing ❤️ No longer living in NM, I have ordered Chile for the past 20 years. I used to have family ship it so I was very excited to find this online store which greatly simplified the process. Orders arrive very fast and still very frozen. I believe I have ordered from this site for 4 years or so and it was not until the last two years that I began to receive chile that basically had no flavor. No rich sweet brown sugar after taste, low body, amd no heat. I don't like the super hot stuff but I am looking for some burn to feel and particularly the rich flavors hatch is know for. Last year I ordered mild because even Hatch mild could often times be too hot for most of our family. It had zero heat and was lacking the typical flavor profile. This year I decided to order mild and medium (still being afraid of the hot because the hot used to kill me when I was younger) and I had the same result this year. No heat and this time very little flavor. I did do some research and have learned that the high temperatures amd drought as of late in NM is becoming a problem and likely the cause of this issue. I REALLY hope that in the end our warming climate doesn't kill such an amazing chile. 😬”