The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 13,034 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 13,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love getting my box of fresh green chile each late summer! The chile always arrives perfuming the breezeway where it gets delivered. It's already peeled and frozen and stored. The X-hot was, oddly, less fragrant than last year's hot, but provoked more sneezing when peeling!”

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Posted 3 years ago

“I have ordered fresh chile from The Hatch Chile Store for years. It has always come in on time, and it has always been delicious. I use it in dozens of recipes from chile relleno casserole to green chile stew, hamburgers and more. I will order again next year.”

The Hatch Chile Store 5 star review on 3rd September 2022

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Posted 3 years ago

“Just received my second order of green chilies. This time I ordered the medium. Perfect for chili rellenos.”

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Posted 3 years ago

“The first batch to arrive was 50lbs half hot and half medium. I got to roasting and packing for the freezer and by the end if the night even had 2 dozen amazing chile rellenos. The next day our 5lb order it XHot arrived they are amazing. And I may be wishing I ordered more of those before next year. Excellent quality of chilies this year and only 6 chiles had any damage from shipping. They did not go to waist and were still roasted and eaten! Great customer service as always. I will be ordering again and again.”

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Posted 3 years ago

“Great service, chiles arrived in perfect condition with the 2-day shipping service, as recommended.”

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Posted 3 years ago

“I used to work in Hatch and remember watching the chiles ripen in the sun…moving to northern VA, we missed the smell of roasting chiles that marked the end of summer. Our order from the Hatch Chile store with its fresh green chiles brought a lot of joy, and a host of delicious meals and memories to share with our east coast friends. They came well packaged and ready for roasting.”

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Posted 3 years ago

“Great folks. Willing to adjust the shipping date based on my schedule. Communication great around shipment Best of all. Beautiful chilies. Looking forward to some great meals”

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Posted 3 years ago

“Received my hatch Chile and proceeded to roast it and couldn't wait to eat my first Chile wrapped tortilla and to my disappointment the Chile had no heat. Sweeter than a bell pepper. I e- mailed to let you know but my e-mail was never acknowledged. I won't be a repeat customer.”

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Posted 3 years ago

“I had a box of Hatch chile shipped to friends in Washington, and they are loving them! They arrived fresh, and ready to roast. The delivery schedule was a bit confusing. I never received an email regarding the shipment date, and they were unavoidably delayed by some much-welcomed monsoon rains (in New Mexico, rain is good news!). I will order again next year!”

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Posted 3 years ago

“I should forward the letters I have written to my large family and friends but I will be brief. The peppers are exquisite with a luscious, delightful back taste. The delivery was right on time and when I opened the box - WOW! FRESH,FRESH, FRESH! green healthy beauties! I couldn't wait to get started. Many thanks for you fine work! DUUUHlicious!”

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Posted 3 years ago

“I am very disappointed in the service , I was shipped the wrong peppers, they are extremely hot , this is the second 10 lbs that I have purchased. The first order was mild with a few hot ones which I expected. The second order is extremely hot to the point its not enjoyable, I live in Louisiana and eat spicy food . Jeff”

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Posted 3 years ago

“Received and roasted . Did order medium. Upon tasting newly roasted chili. No heat at all . Have heard it’s been a tough year for harvest . Received chili in great order . Just disappointed no heat to these.”

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Posted 3 years ago

“I grew up in New Mexico and even though I moved away, I don't want to be without green chili. I ordered 50lbs which arrived in two boxes and every chili was fresh to roast and use. The store employees are friendly and helpful. I got an email noticed when it was sent and it arrived on time. I wish the Hatch Green Chili Store a long and happy life because I want to get green chilis and other products from them for a long time.”

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Posted 3 years ago

“I had no problems with buying (125.00 including shipping to Florida 2 day). I bought them on a Friday and as they said, they shipped them on a Tuesday. I got them Thursday in great shape. One chilli was starting to go but not far enough to prevent roasting. When you get apples and oranges from the store, they have to ship them not all the way ripe so they don't taste as good. These were picked while ripe, so 2 day shipping is a must. I am so glad to have you all in business, so I can still enjoy my chillies in Florida. Joe Wood. PS. Roasted and ready for the freezer. When we thaw them out, they turn from medium heat to medium hot. Perfecto!”

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Posted 3 years ago

“Love Hatch Chile , taste outstanding ,when roasting the smell is heavenly”

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Posted 3 years ago

“I have ordered from The Hatch Chile Store every summer for a number of years and I’ve always been very happy with the experience. This year I ordered 25lbs and it was all fresh and shipped well.”

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Posted 3 years ago

“Chile arrived in two days, exactly as promised. It came in a sturdy box and the chile was still fresh. Thank you for your sevice!”

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Posted 3 years ago

“Chili roasting day is one of my favorite days of the year. This batch of hatch Chiles is one of my top five ever. I think the trick was ordering early to get nice plump chilies, nothing dried out. They roasted well. And I ordered hot and for the first time I got a hot match. Nothing like having your lips on fire and tears stripping down your cheeks. Thank you Hatch Chile Store.”

The Hatch Chile Store 5 star review on 2nd September 2022

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Posted 3 years ago

“The chilis were delivered in a week and took 2 days as promised. The only problem, or issue, was that I ordered med heat and the chilis are no hotter than a bell pepper. As thIS is my first order, I am not sure if I received the incorrect batch, or the chilis are just really mild. Either way, I'm going to move it up a notch on the scoville chart next time.”

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Posted 3 years ago

“I grew up south of Las Cruces and my Mother loved cooking and serving green chiles. I’ve moved to Southern California and have never found the Hatch green chiles until this order. I will be order every year from now on and when I come to visit family at Las Cruces I’ll contact you and come by to meet and visit with you!!! Thank you so much for this awesome delivery!!! Chuck Emery”

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Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 13,034 reviews