The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,948 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“products and service are firtst rate, and just as advertised.”

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Posted 3 years ago

“Shipped promptly and arrived still cool thanks to excellent packaging. Contents as expected:tasty”

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Posted 3 years ago

“My family has been ordering chiles for over 35 years, the last 5 or so from Hatch Chile Store. This year's medium (Big Jim) and hot (Looked like Sandias but hard to know for sure) were the fleshiest, hottest, and most flavorful in memory. Knowing they ship on Tuesdays is a big help for planning out when to order--we ordered 5 bushels on the Wednesday before Labor Day Weekend with the goal of roasting Friday/Saturday the next week. Chiles shipped on the following Tuesday and arrived Thursday via the guaranteed 2-day shipping and I was able to refrigerate all until roasting time Fri/Sat, which kept spoilage to an absolute minimum. Even their marketing e-mails are mixed in with some decent recipes and chile products I would actually be interested in. Can't wait to roast again next year!”

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Posted 3 years ago

“Chilis arrived in perfect condition. I ordered medium but they were a lot hotter than I expected. Next time I'll order half mild & half medium. They are delicious!!”

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Posted 3 years ago

“You have the best Green chili!! We love it.”

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Posted 3 years ago

“The hatch chile store was super helpful to us throwing our 2nd annual hatchfest all the way out here in massachusetts! The hatch were great - we finished almost all 35lbs that we got and will definitely be back for more next year!”

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Posted 3 years ago

“Delicious. Appx 5 peppers were beginning to go bad. The rest were wonderful. My family and I thank you and, we look forward to buying more next Season. Yum”

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Posted 3 years ago

“Excellent Chile but boy what a process! I think I will order the chopped and frozen Chile next year. But the experience went well. Very pleased with all my processed peppers. Canned, frozen, and relishes.”

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Posted 3 years ago

“The “hot” has great heat and can be dialed back by removing seeds. Without seeds it’s still got heat. Love it!”

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Posted 3 years ago

“I purchased 5lbs of fresh green chili 🌶 roasted it vacuum packed it for this winter to eat with steak. It arrived like fresh picked. Delicious”

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Posted 3 years ago

“Yummy 😋 they were & just the right temperature 🌡️! Ordered & came within 2days here in AZ. Love my Hatch Chiles 🌶️🌶️”

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Posted 3 years ago

“Love you guys!!!!!!!! Our chili is the bomb, bothe red and green :-)”

The Hatch Chile Store 5 star review on 12th September 2022

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Posted 3 years ago

“My chiles arrived fast and in great shape! I was so excited to get fresh Hatch Chiles all the way up here in Alaska! We get them at the store sometimes but they are always the super hot ones so it was really nice to be able to select what heat level and know you were actually getting what you wanted!”

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Posted 3 years ago

“The Chili is always excellent. But this year, the shipping experience to my daughter was messed up from the beginning and despite my emails/calls trying to correct. It was not.”

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Posted 3 years ago

Hello Diane, Thank you for providing feedback about your order! We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 3 years ago

“It is the BEST!!!”

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Posted 3 years ago

“chllies came in 2 days good and fresh and wonderful”

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Posted 3 years ago

“I am sorry to report that the chile I received had very little of that good green chile taste and almost no heat at all. Even with the Lumbre chiles. Disappointed. I have ordered from you before and received great tasting and very hot green chile before. I have no idea why this was so different.”

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Posted 3 years ago

“My favorite chili! Received them quick! Fresh and perfect! Roasted, peeled and canned in a few days. Order mild, but they are more like a zippy medium.”

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Posted 3 years ago

“Having lived in New Mexico for 16 years ( May '2001 - June 2017 ) I know that there is ONLY one chile worth eating and that is NM Hatch Chile. We used to travel from Ruidoso to Hatch each year for it and now we can have it here in Pennsylvania from the Hatch Chile Store. Only one place to buy Hatch Chile.”

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Posted 3 years ago

“the chile was very good, I am from new mexico and now live in Maryland, I was craving green chile and it delivers”

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Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 12,948 reviews