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Titan Fitness Reviews

4.5 Rating 27,816 Reviews
86 %
of reviewers recommend Titan Fitness
4.5
Based on 27,816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Email:

info@titan.fitness

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Titan Fitness 5 star review on 11th June 2025
Andrew C
Titan Fitness 4 star review on 11th June 2025
Greg B
Titan Fitness 5 star review on 9th June 2025
Randy H
Titan Fitness 5 star review on 27th May 2025
Travis H
Titan Fitness 4 star review on 26th May 2025
Adan O
Titan Fitness 5 star review on 19th May 2025
Caleb R
Titan Fitness 5 star review on 18th May 2025
Anonymous
1492
Anonymous
Anonymous  // 01/01/2019
Dropped about $300 for 5 slam balls that were supposedly "available" on their site. After I paid, I got an email stating they were backordered and it would be about a month. Ok...fine. I waited a month only to see the available date change. Another couple of weeks. Finally, the items started to ship. One by one...and nothing seemed to make sense. Some arrived by UPS, and then the last one is being shipped by FEDEX. The FEDEX shipment is taking two weeks!! Why? The only explanation is that Titan chose the cheap "snail mail" option. That's not very good customer service when you're already screwing the customer over on the "available" status.
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Posted 4 years ago
I have ordered a few different items from Titan. The items I have received are wonderful. However I find the shipping issues to be beyond what other companies are dealing with at this time. I have seen a few people defend them. I wont argue with you but I will disagree. To take the money when you make the order but not deliver a product isn't right. Allowing a back order is great, but don't take my money right away. I placed my order 3 months ago with an expected shipping date. That date got pushed back a month every time it came. If they couldn't deliver the product then they could have said that. I am now ordering from another company. I could have had my product earlier had they been honest.
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Posted 4 years ago
Short Yoke lists 32 washers on the instructions and actually requires 36. Double checked that I didn't use them in places I shouldn't have. Counted the amount of washers being used in the instructions 5 times. 36. Not sure how they messed that uo so badly. You can clearly count 36 being used, while they only list 32 included in the package. Went to write a review on their website. Spent the past 20 minutes searching for a way to write a freaking review. What the heck? I can ask a question (even though the view question button is broken on two different browsers) but not write a review? Can't even buy the washers at Wal-Mart because they're an abnormally large size. Have to drive 20 minutes to the hardware AND I can't even warn anyone on their website. Not going to waste my time with their customer service as I've heard it's garbage.
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Posted 5 years ago
I had a 5% off coupon that didn't apply at checkout so I called and after 3 days finally got a call back and they said they would refund my money and I still haven't gotten it over a week later. I called again and they never answer or call back.
Helpful Report
Posted 6 years ago
Titan Fitness is rated 4.5 based on 27,816 reviews