“Did not want auto renew, cancelled it when renewal came through but didn't cancel DD stupidly
Took out another policy with different company as a result of renewal being expensive but then seen DD had been taken, now you want a £50 cancelation charge as well!
Twice I logged into the portal and cancelled auto renewal and now its cost me nearly £100
Have made a complaint but will take this to finanial ombudsman. Auto renewal is an immoral way of doing business especially if your site doesn't work”
“I took out the motor insurance, by mistake.
I paid for the policy in full.
I then cancelled the policy, before the commencement date, only to find they are charging £49.99.
I fully understand the charge, if the policy had commenced.”
“It was really easy and straight forward to do online- very customer focussed and excellent service. Also excellent value for money. I’m very happy with my new car insurance cover thank you😂 5 star product and service”
“All good apart from I couldn't remove an endorsement of young inexperienced driver.im 51 and been driving since I was 17 and have 9 plus years no claims discount..seems I could either leave it as was or go to a different company but as cover it as good and was cheaper than others I left it be.”