Parcel was supposed too be delivered today and waited in to sign for delivery. The driver literally just posted a card through the letterbox saying they couldn't deliver as no one home!! I got to the door and called out to the driver, who just got into his vehicle and drove off. I then received an email stating the driver couldn't deliver to my house. This was at just after 10 am. Spent all day trying to contact DHL but they never answer emails or messages on Facebook etc. The customer service number is just an automated premium number that offers no help whatsoever. All I got was the message saying they could not deliver, so contact the seller for information!!! Now in limbo as no idea what is going on.
The worst company to deal with. No wonder they have such awful reviews on trust pilot.
I will never buy from anyone that uses DHL again.
Absolute joke of a company.
Avoid at all costs!
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