Celcom, Please take care of your clients (us) seriously, I'm officially telling your service need to be improve and look into it. Your customer service often hang out the call (if they couldn't solve the issue or answering client's question. My situation was on the 17 August2023, phone number was barred due to late payment. Then at first i called customer service on (0196011111) she told me to sent my payment received which i had paid don the afternoon, and kindly sent it to the Celcom whatsapp support (0196861111) i told what she did and sent all the related documents. Then an hour later, celcom's support on whatsapp told me this issue due to company account must to contact (1111) because they can't access much info. Then at the end around 10:55PM i call to this (1111) celcom support, they told me issue can't be solve must to wait for 3 days to unbarred the line. And told me couldn't do anything at all, guess what at the end suddenly straight end my call after (28 mins) of calling. God bless your service, since we are supporting using your network for more than 5 years. and this is all the solution you are always providing to us.