Ive made many purchases on Runnerinn and its been smooth every time except during the pandemic, when logistics timings were a bit out of whack. Granted, this sites deliveries take a while - if youre outside Europe, expect some weeks. If youre looking for speed, dont use them. Everything I've ordered arrived in good condition (this is more than 10 purchases), tracking details and receipts are easily viewed and downloadable over the login. Delivery is of course the biggest cost but it's up to you to consider other retailers. Customs duty is something that buyers HAVE to do their research on, sports goods are quite often taxable on the total purchase amount depending on your country rules. Product pricing may not be the cheapest so just be smart with your comparisons. Im just writing this seeing that there are so many nasty reviews which I think buyers could have avoided their negative experiences if more effort was put onto the purchase process.