Here's a corrected version: --- About two months ago, I placed an order and paid extra for delivery between Thursday and Friday because I needed it by Sunday, but it didn’t arrive until the following week. I tried to contact them to find out where the package was, and it was a nightmare. The chat support was terrible—slow replies, unclear answers, and no phone number to speak with a person to resolve the issue. Since I needed the item for that weekend and it didn’t arrive on time, I decided to return it. I paid extra *again* to return the order, and now it’s been over a month with no sign of the package. They claim I didn’t send it with the label they provided, although I did and have the receipt to prove it. It’s taken *weeks* just to get in touch with them, and the issue still isn’t resolved. If you can buy elsewhere, DO IT. I strongly recommend NOT buying from Runner In.