i place the order on 9th August, on 10th the company send me a parcel after 10 day I still did not receive my parcel! than I start contact support from RunnerIn and have a robot reply: As soon as we have any information about this shipping issue, our Transport Department will contact you back. This should not take longer than 10 to 15 working days since we need to give some time to the Delivery Company to investigate your case today I contact again by chat end again receive the answer it will take 10-*15 days!! Company still my money, I do not have a shoes and no my money! Please be aware before you place the order! They are cheap but I know the reason now! you pay and newer have any of your goods!