Aircoach Reviews

Name: Aircoach
Address: Airport Business Park, Airport Business Park, Dublin
Rating: 4.03

4.0 Rating 19,140 Reviews

75 %

of reviewers recommend Aircoach

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About Aircoach:

Ireland's favourite coach operator with services from Dublin Airport to Cork, Belfast, Derry/L'Derry and three routes to Dublin City Centre and onward to the South Dublin suburbs of Leopardstown and Dalkey. Hop on board our modern coaches for safe, reliable, convenient journeys to Dublin Airport and beyond - all at great value prices.

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Aircoach 5 star review on 13th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you”

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Posted 1 month ago

“I was overcharged despite presenting the driver with my DAC staff card. I should have received a discount, not a price increase (compared to online cost). I have submitted a complaint on 17/5/25 and have not yet received a response. I have sent photo proof of my staff ID and the bus receipt. I have not yet received my refund.”

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Posted 1 month ago

“Bought an Aircoach Ticket online. The Bus was a no show. Had to take a Taxi instead to get to the airport on time. BUT - NO REFUND, because I purchased a regular Ticket and and did not ad a flex tariff. Thank you for nothing AIRCOACH!!!”

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Posted 1 month ago

“I asked for a refund because I was unable to catch the bus but they didn’t refund me.”

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Posted 1 month ago

“Driver did not understand the difference between Monktown and Glasthule- so we had American friends stranded in Monkstown rather than walking distance in Glasthule”

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Posted 1 month ago

“Can't even insert origin Limerick Arthurs Quay to go to dublin airport”

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Posted 1 month ago

“I was driving on the m1 juat at the airport roundabout and a bus almost took me off the road by jumping across 2 lanes of traffic. Had to jam on my breaks to avoid a collision. Bus number 20931 at 6:45 pm 19/5/25”

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Posted 1 month ago

“I am still a regular and loyal user of Aircoach bus. But today 19may2025 08am DUB time, when booking, I got a new series of booking screens. I got immediately suspicious. There was not announcement. >> I have chosen email as my way to interact with them, but got no email or advise on their website, The aircoach website has changed to a NEW booking screens (= I mean, the market, the place where you choose points A>B, you then enter your PERSONAL details, your BANK details, EVEN you CCV code to buy!!!). So I felt the website could have been hacked by somebody posing as legit, to steal personal data and bank proceedings. And money. So I ran the screen but stopped at "payment". Then I went back to home, choose the tab (from city X to city Y), and ran booking again. There, that time I got familiar screens, UNTIL booking and payments screens appeared. I had to book and pay, but I felt uneasy. I recovered my tranquility, partially, when I got their email with payment +in QR +out QR. **My request to Aircoach**: 1. DO Value your repeating customers. 2. An unannounced change look SUSPICIOUS, specially with booking & payment. FAMILIARITY is the name of the game. 3. The notion of voluntarily entering into a scam, because you need to buy a service, is stressful. 4. Please, just find a way to tell us that a change is coming and tell us WHY it will be better for both sides. I don't care about any IT or management trying to make their lives easier. No. 5. I do care about my money and where I am putting it. No need to answer me. Just try to make your process BE and LOOK secure. Thank you very much, A Dubliner, weekly User for the last three years and a half in a row”

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Posted 1 month ago

“Can't book online. Website not working. Can't select date. Other times just can't click on anything. Please fix your website”

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Posted 1 month ago

“I purchased a ticket for 7:30pm on May 16. I stand in line and wait for the bus. Bus arrives, lets half the line in, and then says “sorry we are full you have to wait for the next one at 8:40”. A ticket purchased for 7:30 is a RESERVATION and you bastards are fleecing us with this policy of not guaranteeing seats. I had to buy a different shuttle to the city and want a refund.”

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Posted 2 months ago

“Very bud service no info at all, bus do not came”

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Posted 2 months ago

“Shame Aircoach doesn’t stop Maynooth anymore from Galway.. think it was 706? Considering airport hopper is now gone and bus eireann operate at ridiculous times for airport flights, there may be an opportunity there. Shame”

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Posted 2 months ago

“Once you’re on the bus the service is grand. Drivers are always nice However the website is atrocious- it constantly deletes what you input - dates / location / destination. And if you put in the wrong terminal you then can’t change it - which is the most unhelpful and annoying thing. Also the service is regularly cancelled which again is not helpful For the only service to the airport for the public to have it be inconsistent and not aid passengers and have a terrible website you would think they would improve and be more accommodating”

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Posted 2 months ago

“Very frustrating to be on a 3 and 1/2 hour journey & not have the facility to charge my phone It’s advertised that charging facilities would be available and the outlets were either broken or not working and I tried several of them This is really inconvenient The bus was also very hot as the air conditioning wasn’t very effective”

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Posted 2 months ago

“Your website wont let me select “manage bookings” - causing me to lose my flex ticket.”

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Posted 2 months ago

“I booked Aircoach first time and last time. Booked to get picked up 11.40pm yesterday Maghera for my flight from Dublin to USA 6am. Bus did not show???? I received no text to say there was an issue. The stress and upset it caused us trying to find alternative travel to Dublin at midnight. I would like a refund, an explanation and compensation! Rhonda. Bresland 07467 496292”

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Posted 2 months ago

“RTE heading to the airport. The Aircoach driver never stopped at the bus stop despite knowing he had a pickup date booked Just kept on driving as the E1 or 39A were already at the bus stop blocking his space. Now I have to pay €50 to get a taxi. Not happy. Aircoach...... I want you to cover the cost of my taxi.”

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Posted 2 months ago

“Definitely do not use this service - I waited for over an hour and then bus never came and was refused a refund even though I had to pay for an additional service. You can get local busses from the same stops (eg the 16) for only £2.60, and they are more frequent and more reliable”

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Posted 2 months ago

“The bus is in poor condition and offers no real services. The internet is very weak or completely unavailable, and all the power sockets for charging are out of order.”

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Posted 2 months ago

“Shocking service. Waited at Drumcondra Station. Bus before my booking did not arrive at all so people had to make alternate arrangements using regular busses and taxis. My 8:10 bus never showed up. Bus came at 8:30 Aircoach phone line only starts at 9am. Not good enough.”

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Posted 2 months ago

Aircoach is rated 4.0 based on 19,140 reviews