PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,986 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 4 star review on 11th September 2025

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was easy. My son knew what he wanted so inputted everything and I just payed….I was kept informed every step of the way and delivery was sooner than thought. PC is for a Gamer and looks really impressive set up. Son is happy after his last one gave up after being overworked 😆. Would use this company again.”

Helpful Report

Posted 3 years ago

“Pc quality is good it works well Help and support brilliant Overall a good build and would definitely buy again Highly recommend”

Helpful Report

Posted 3 years ago

“Very impressive ordering process and good communication regarding supply and delivery”

Helpful Report

Posted 3 years ago

“Good pc 👍”

Helpful Report

Posted 3 years ago

“Everything I asked for and more thank you so much. Easy to order and awesome machine”

Helpful Report

Posted 3 years ago

“When I phoned up initially it was clear that PC Specialist employees know what they're talking about. Also, they were ready to work with providing what I wanted, and made useful suggestions to improve the spec I was after. For me, the most important thing about buying any form of tech is that I need to be talking to an expert and that I be able to purchase the machine which will work best for my purposes. PC Specialist did all of that.”

Helpful Report

Posted 3 years ago

“As I had a very positive experience in 2017 when buying a laptop from PC Specialist, I decided to go with them again when I needed to buy a desktop PC. PC Specialist came up trumps again - I have been very happy with: - the flexibility to order my specific specification - the quality of the PC - the excellent service - the excellent communication of the status of my order - fast and professional delivery Well done PC Specialist - you've done it again!”

Helpful Report

Posted 3 years ago

“Happy about the updating emails, and assurance of building the computer and testing. Time is an issue, as I believe it took many days to arrive, may be you try to shorten the time to build the pc”

Helpful Report

Posted 3 years ago

“Well built PC. Packaged perfectly.”

Helpful Report

Posted 3 years ago

“Helped all the way from start to end. Even questions on monitor and spec of graphics. Are you changing delivery date. Excellent service that I would recommend to anyone thinking about purchasing a new ox.”

Helpful Report

Posted 3 years ago

“Very Pleased with PC all my ancillaries work perfectly Thank you”

Helpful Report

Posted 3 years ago

“I'll make this brief but superb. Let's start with the website. Super easy display, tells you everything you need to know, shows images, makes sure you get the right pieces for the right setup. For example, I requested a motherboard with a built in Wi-Fi card, and I didn't realise that. I put an additional Wi-Fi card on as an accessory and it told me before being able to check out that I won't need one as the motherboard already comes with one. Checkout was easy, images are crisp and clean so we know what we're expecting and the process overall is very pleasing. Delivery was great, there wasn't a chance I was missing it. The packages were very padded, so if there were any damages or loose components, that means someone threw it around for sure, but it was spectacular upon arrival. Both monitors wrapped very securely together and the PC had plenty of protection in itself, and the components inside even had a bubble wrapper to stop it from breaking anything whilst being moved / shipped. I was expecting the PC to come in about 1 to 2 months, but it took 2 weeks. Super fast. There was 1 tiny screw loose, but no idea where it came from or where it goes. Hopefully not important. The PC itself I can't be as lenient on as it cost £5k. Everything runs fine, I have the RTX 3090, the Ryzen 9 12 core processor, everything I asked for. However, the SSD's I'd ordered are missing a fair bit of space. I wanted to get 6TB in total, the Windows drive being 2TB and the external being 4TB. The Windows came in at 1.81TB with some space already taken for the Windows OS to actually run, but the D: drive came in at 3.63TB. I can't say I'm fully satisfied with 400GB missing, but I have around the space I'm asking for. There is a total of 600GB missing from the 6TB, so I technically have 5.4TB when ordering 6, so that's something to take into account. RGB RAM sticks. I have 4 of them, giving me 64GB of corsair vengeance RAM, and they're RGB which means they light up and can be set into multiple light displays, different colours, different settings like rain, static, etc. They're in there for sure, but when accessing the lighting program iCUE, it shows "RAM 1 / 2 / 3 / 4" and when attempting to click in order, it shows completely random RAM sticks, so they're not ordered correctly in the machine, and one of the RAM sticks RGB is actually upside down, so I can't make any of the patterns look as they should due to it being misplaced. However, that's a small issue, but an expensive one if I was to attempt to change it around myself. The device as a whole keeps itself super cool with the 6 fans I have on it which is fantastic. There is one minor issue and that's the Network card adaptor that I had got given. The thing doesn't even stay connected to the stand at all, so I've just had to lay it down, but it does work and it works very well. Overall, I'd say it's definitely a 9/10 service, but they'd need to take their time in making sure they get all the components in correctly and try not to miss out that important bit of storage. I'm missing half a TB overall.”

Helpful Report

Posted 3 years ago

“Amazing product and service! This was my first time buying a PC and it went so smoothly! I'm really happy that I could customise each part to suit my needs for studying architecture at uni and for it to still come to a fair and affordable price. I really appreciate the email updates from when they received my order to me being notified that my pc was being built then to it being tested and finally being dispatched, it gave me peace of mind that my order wasn't left forgotten and that it was in good hands. Before I received my PC I was sent an email on the set up process and it was super easy to do. It came in one piece (a day after it was dispatched) and it is so beautiful and fast compared to my laptop. It has been a week since I first used it and I've had no problems with it so far. I am just so glad I came across PC Specialist for my first pc and will definitely be recommending to all my friends and family. Thank you for the perfect service!”

Helpful Report

Posted 3 years ago

“PC came quick and easy, very fast service and very simple setup. Packed professionally and good quality all around, only negative I can say was there was dust on some of the components”

Helpful Report

Posted 3 years ago

“The PC I ordered would not boot up into Windows. Contacted Customer service who advised to check the leads from the SSD card and found that the cable linking it to the motherboard was not plugged in properly. I ordered a digital copy of Office 2019 which I presumed was installed for me but it wasn't. Again I had to contact customer service to sort it out. PC now working fine but disappointed that my issues were not sorted prior to delivery. However customer service was brilliant however.”

Helpful Report

Posted 3 years ago

“Amazing service, product arrived on time. Would recommend to everyone. 10/10”

Helpful Report

Posted 3 years ago

“Quality customer service with regular updates. Transparency around stocking levels and delays in GFX cards is great as it sets your expectations. The PC runs a dream so far, always wanted a PC like this and I have not been disappointed!”

Helpful Report

Posted 3 years ago

“Great service . Kept me up to date on my pc’s progression”

PC Specialist 5 star review on 22nd October 2021

Helpful Report

Posted 3 years ago

“Having bought my son a new pc a couple of years ago from pcspecialist I was very happy to be able to have my pc built to my specifications and at a very reasonable price too. The web site I found very easy to use, with the option of online chat to check anything I needed to. Very pleased with the final item. My only gripe is that from order to delivery was a bit over 4 weeks, so if you are happy to wait that long for your new pc then I can recommend pcspecialist.”

Helpful Report

Posted 3 years ago

“They built my PC the exact way i wanted it built and it came on time.”

Helpful Report

Posted 3 years ago

PC Specialist is rated 4.8 based on 4,986 reviews