The AA Reviews

Name: The AA
Rating: 2.79

2.8 Rating 2,035 Reviews

44 %

of reviewers recommend The AA

Company Reviews

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Metrics

2.8

Based on 2,035 reviews

Customer Service
Communication Channels	Live Chat, Telephone

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Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rammed of the road by a aa truck all reported no response from aa emailed called 9 weeks now how can a road service not respond to unsafe driving with one of there drivers even cancelled my companies membership terrible service”

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Posted 5 years ago

“Five months into the claim and still not fully settled. Very slow although coved19 played a part during the lockdown.”

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(Car Insurance) - Posted 5 years ago

“Safe and good service”

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(Car Insurance) - Posted 5 years ago

“I had a minor accident earlier on this year when i was hit by another vehicle that drove over double white broken lines and hit the rear of my vehicle. The AA handled this claim very efficiently, and I cannot praise them enough.”

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(Car Insurance) - Posted 5 years ago

“Had to have a new windscreen. All sorted no problem.”

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(Car Insurance) - Posted 5 years ago

“Cover level was very good. Got the paper work quickly. No dramas very pleased. Would recommend”

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(Home Insurance) - Posted 5 years ago

“One of the aa trucks ran me of the road sent various emails letters etc not one reply”

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Posted 5 years ago

“Decided to go with the AA as piece of mind been around longer than I have so anything that goes wrong I.E accident or breakdown I no they will sort it out”

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(Car Insurance) - Posted 5 years ago

“Very affordable ,easily understood policy. When I had a query it was answered quickly to my satisfaction. I have been with AA roadside and recovery for years and have found the same personal care and attention to detail with their insurance. Everything explained and a human being to talk to if you need one . This policy saved me over £200 .”

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(Car Insurance) - Posted 5 years ago

“I had a flat battery, the mechanic was trying to convince me to buy a new battery and that my was not good any more, he had in the van , £106 pounds.. All I needed was a clamp .. this is how ripping takes a place .. apparently they get a percentage/bounce from this scam....”

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Posted 5 years ago

“My car had supposedly been fixed, so I drove from Somerset to Manchester to see my daughter. However, the car would not start when I was getting ready to drive home. I called the AA at 9am and a wonderful man called Paul arrived in 65 mins and got it going. He kindly agreed to follow me to the garage to fill up the car, just in case it would not start. Guess what, it didn't!! Paul checked everything and eventually he said it would have to be towed to Somerset. However, because of Covid 19, I couldn't travel with the AA to home ☹️ Paul was amazing . . . he called his office, who arranged for a taxi to collect me, take me to Enterprise hire cars, who had a car ready for me to drive back to Somerset 😃 Totally amazing service ❤️❤️ Thank you so very much ❤️❤️❤️”

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Posted 5 years ago

“Following a period of lockdown abroad we needed help to start our car. However having missed our service date we were told that our Ford Assist had elapsed. No help available other than to pay a surcharge of close to £100. ‘The 4th. Emergency Service ‘ I don’t think so. The RAC were very helpful and responded straight away!”

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Posted 5 years ago

“I am happy with my Policy and glad that I changed to the AA. It’s a good flexible policy that has allowed me to add other drivers for short periods, with additional charges of course”

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(Car Insurance) - Posted 5 years ago

“I cant believe that there were 56 pages of documents to print off.What a bloody waste of time and paper.”

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(Car Insurance) - Posted 5 years ago

“I was helped by a lovely aa recovery driver this morning as my vehicle need taking to the garage brilliant customer service pick up from WV11 3BX Thanks again Andrew”

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Posted 5 years ago

“After hail damage we had to replace our roof, on contacting Elaine at AA she was so helpful and made everything so easy to claim, all we did was pay the excess. Absolutely delighted and stress free thank you.”

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Posted 5 years ago

“Made a complaint about being run of the road by one of there trucks made a complaint to the aa two months ago still no reply they dont care there driver this time in a truck was dangerous and they dont seem to care”

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Posted 5 years ago

“I reactivated a suspended road rescue package when I bought a new car then discovered that I was already covered free for a year and the AA were great at enabling me to suspend the policy again for another year Excellent service !”

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(Car Insurance) - Posted 5 years ago

“I spoke to Olivia in the customer in service team today, 7/7/20 at approx 13.40hs, to change my insurance from a Pixo to go to my new car. She was very polite, efficient and fas, but very patient and helpful. She went out of her way to sort things for me and promptly, even after the sale! That's service! Please praise and/or reward her for me. If only all staff on the phones in other companies were like her! Thanks Maggie C, a grateful car owner.”

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Posted 5 years ago

“Amazing service and fast response”

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(Car Insurance) - Posted 5 years ago

The AA is rated 2.8 based on 2,035 reviews