The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered frozen and Fresh hatch chili for many years. This year I also ordered some Rellenos. Had some shipping delays but the customer service team kept me updated on progress. Then UPS lost my package. The customer service team authorized a replacement order which arrived in good shape. I will order again.”

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Posted 1 year ago

“We purchased the HOT whole roasted chili's - They tasted great!! We have now order the X-Hot chili's in the jar. I have no doubt they will be excellent as well!!”

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Posted 1 year ago

“Great chilis. Medium hot as advertised..sufficient quantity for the money”

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Posted 1 year ago

“Usually I roast my own chile but this year I treated myself to a shipment of already-roasted/peeled/chopped and wow, what a great product. I got a 5-lb shipment and it arrived frozen, in 1-lb re-sealable bags. Now I've got lots of chile and didn't have to do any of the work. I will buy this again!”

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Posted 1 year ago

“I ordered the medium Hatch Chili Sauce. I added a few enchilada ingredients and made enchiladas and they were fantastic.”

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Posted 1 year ago

“I ordered a box of the fresh red and also some of the frozen chopped green chile. Both arrived in perfect condition and I live in Pennsylvania! The fresh reds were great quality, with only a handful that were cracked but still usable as I bought these to make sauce. The frozen green chilies were beautifully cold packed (in fact I dont know how they offer such great shipping rates using all the shipping material that they did) and arrived rock solid even during the hot weather spike we had. I didn't take pictures of the green chile but here is one of the fresh reds. Highly recommend the Hatch Chile Store for quality ingredients and fantastic shipping rates. Thank you for making it possible for this NM girl to get her chile fix in PA!”

The Hatch Chile Store 5 star review on 2nd November 2023

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Posted 1 year ago

“Moved to the Pacific Northwest 30 years ago but still have to have my Hatch chile fix. Guess you can take the girl out of New Mexico but not New Mexico out of the girl! Had a snafoo with the delivery, not their fault but they still made it right. Count me as a loyal customer from here on.”

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Posted 1 year ago

“Hatch Chile! Is the most remarkable taste of any kind I have ever encountered, when introduced into other cuisines it is a real game changer! It was what was missing in Lobster roll, or a chicken casserole!”

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Posted 1 year ago

“First order had small chilis in the box but had great taste and cooked up great, the second order had bigger and thicker chilis in it, but was later in the growing season. Both orders were great and had a lot of flavor.”

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Posted 1 year ago

“I have ordered green chiles from The Hatch Cile Store since I don't travel thru Hatch like I used to. Your service and quality product is awsome. I also ordered some Tammales this year they were great also.”

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Posted 1 year ago

“I love the chili but not the months long delay”

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Posted 1 year ago

“Great store with great products!”

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Posted 1 year ago

“When we got the Chile's. First thing cook some up. And it is great. Color smell. Umm good.”

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Posted 1 year ago

“i am going to prepare a carnitas style pork cook....except i am bringing the flavor componets of the red chili sauce instead.....i think it will bill good........”

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Posted 1 year ago

“We live in Arkansas now and am so pleased to be able to get our hands on Hatch Chile. Our jarred green chile came quickly and reminds me of home. I'm looking forward to receiving our freeze dried green chile. Now all I need is to be able to smell the chile while it is roasting. Can ya'll make a scent of that? That would be worth the price of gold.”

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Posted 1 year ago

“The tradition red chile sauce is aweso 👍”

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Posted 1 year ago

“There's no substitute for Hatch chile! I moved to the Pacific Northwest and made Chile Colorado with the chiles I could find; no bueno. I used to travel to Hatch yearly for my fix, but ordered two bags of fresh, pliable red chiles instead. My son and nephew ate the whole pot! What more can I say! Thank you Hatch Chile Store!”

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Posted 1 year ago

“Easy to use website. Order delivered extremely fast.”

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Posted 1 year ago

“My husband was born and raised in New Mexico and misses the food, so its my gift to him each tear to enjoy a bit of his upbringing. We all love them. Thanks so much”

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Posted 1 year ago

“The store offers great NM type products but the scoville range is way off. Medium chilies are very mild. There needs to be a way to determine how spicy a chili is prior to selling it so orders are precise.”

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Posted 1 year ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews