The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,206 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Hatch Chilies. I use them in many of my dishes. I have also dried some.”

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Posted 1 year ago

“The product I ordered arrived fresh and intact. I was a little disappointed as I ordered the medium chili and it seems rather mild. I don’t know if it was because of being late season. The flavor is enjoyable just not spicy at all.”

The Hatch Chile Store 5 star review on 30th October 2023

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Posted 1 year ago

“I would give The Hatch Chile store twelve stars if I could. Ordering was easy, shipping was fast, and the product is amazing. Since moving to Tennessee, my green chile experiences have been minimal. I ordered 25lbs of medium spice fresh green chiles to (hopefully) get me through the winter. The box of chiles arrived perfectly. I didn't have to throw away a single chile out of the whole box, and they all met the roaster in short time. Once roasted, the chiles are savory and they have the perfect amount of zang. I will be returning for more in short time, i'm sure. Thanks y'all...”

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Posted 1 year ago

“This was an amazing chile year! We ordered our typical 50 lb of fresh. It arrived on time, and dry. After roasting the entire 50 lbs, I had 1, yes 1 broken/bad chile our of hundreds. Simply amazing quality and taste!!!”

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Posted 1 year ago

“My first time trying the fresh red chilies. They were great!”

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Posted 1 year ago

“The medium red chile was absolutely perfect. Nice sweet, rich taste. Should have ordered more!”

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Posted 1 year ago

“They are great.!!!! I shared a few with a friend and she thought they were great if all goes well, I may be able to order another box of these. They are so good..”

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Posted 1 year ago

“My order was delivered right away and the peppers were perfect”

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Posted 1 year ago

“I ordered 50 lbs of chili that was delivered in one day. There wasn’t a spoiled one in the bunch. Good job.”

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Posted 1 year ago

“The chile was definitely delicious however, it was not as spicy as I had hoped. Next time I’ll order a hotter version if you have it. Thanks again for your help with getting this great chile.”

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Posted 1 year ago

“Most of them were very good ; had to throw away about 8 peppers that were starting to rot. Never buy again.”

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Posted 1 year ago

Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Enjoying my Hatch Chiles. Will order again. Thank you for everything.”

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Posted 1 year ago

“The Hatch Chili Store is fantastic. The Chili’s are fresh and top class. I love the quality and roasting them. The Customer Service is exceptional, helpful, and very friendly.”

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Posted 1 year ago

“Moved to Florida from NM and I'm so thrilled I can still get my favorite green Chile. It came quickly and every one was in great shape”

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Posted 1 year ago

“The latest shipment of peeled chilies arrived late and thawed. I sent pictures and wrote to the customer service group but evidently the email and photos went awry. They have reached out to resolve this matter and are replacing the thawed first shipment. This is the company I’ve been so happy with for several years and I’m happy to amend this review”

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Posted 1 year ago

“Just like being back in Texas and New Mexico!”

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Posted 1 year ago

“Ordered both red and green both very fresh when received”

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Posted 1 year ago

“It's always a pleasure doing business with a family owned store. You provide a wonderful service to the public!”

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Posted 1 year ago

“I ordered 10 lbs in 5 lbs packages of both medium and hot pods and chopped green chile. I really love to peel the skins off the chile but the Hatch Chile Store only provides skinless whole and chopped Green Chile. I believe that freezing the chiles with their skins on helps the roasted/toasted flavor of the peeling on the chile flesh. I love to make my own green sauces using a combination of the hot and medium chiles and use either cubed pork or cubed beef that imparts a full-bodied chile flavor that I grew up with as a northern New Mexico-born and bred former resident. with both Native Pueblo, Apache, and Hispanic DNA.”

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Posted 1 year ago

“Ordered fresh green chile and roasted frozen green chile! The fresh has been great! Still have not tried the frozen, but it got to me fast and frozen! Would definitely biy again!”

The Hatch Chile Store 5 star review on 27th October 2023

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,206 reviews