The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, 3000, Calle Del Norte,, New Mexico
Rating: 4.69

4.7 Rating 12,940 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 6th March 2026

1777

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Hatch chiles! They're the best!”

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Posted 3 years ago

“I called before I ordered because we had gotten hot chile that was very mild from another place. The agent we spoke with said there had more rain than usual but the Chile would be good. We asked if it would be hot and he said not a hot as normal but yes it would have good heat. I asked it it would be at least as hot as big Jim medium hot and he said it it would be much hotter than that. My husband got on the phone as asked again if we would get chile with heat and he was told yes. So we ordered 25#. The order shipped fast and arrived in good shape the only reason for the extra star. But instead of hot or even medium hot, we got extremely mild chile with no heat at all. I immediately called The Hatch Chile Store and got a message that customer service wasn’t taking calls. So we got what they sent but we didn’t get what we ordered and paid for. We are very disappointed and won’t be ordering from The Hatch Chile Store again.”

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Posted 3 years ago

“Good chili”

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Posted 3 years ago

“excellent hot fire roasted and peeled hatch chiles”

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Posted 3 years ago

“I used to have to go several miles to get my roasted green chili by the 50 pound bags! I so appreciate that I can order directly from the HATCH CHILI STORE per pound already roasted and peeled and delivered frozen to my door. Can't beat that service!!! Chili always as ordered and so tasty.”

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Posted 3 years ago

“This is now my third order from the Hatch Chile Store and I am beyond pleased. I pre-ordered 5lbs of this year's crop of hot green chile. It arrived still frozen, and, this year was done up in 1 lb. bags. The bags were flat in the box which is a great improvement over last year when all 5 lbs arrived in one large chunk. It's great for storing in the freezer and you only take out 1 lb at a time. Love it!! Great service, ease in ordering and arrival just as stated.”

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Posted 3 years ago

“Terrible. Not hot and no flavor.”

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Posted 3 years ago

“Thank you for your help. I received the correct order today and my chilis are in the freezer as we speak. Thank you for your prompt attention. I am very pleased. Dana”

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Posted 3 years ago

“There’s nothing like New Mexico Hatch Chile. I’ll never stop ordering it!”

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Posted 3 years ago

“Very pleased with our purchase of Hatch roasted chiles. They arrived frozen and looking good and are well packaged for our use in the coming months. Most important, they’re delicious! We will be ordering again.”

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Posted 3 years ago

“Stopped at the hatch chile store and loaded up with goodies,it was great. But recently started ordering on line forgot how great the products are. Bot recently CHILE RELLANOS, assorted salsas and I will back for more. Thanks for a great place to shop.”

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Posted 3 years ago

“Order process was smooth. Order arrived in great shape. So happy to have a source for fresh New Mexico Hatch chilis.”

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Posted 3 years ago

“Having left NM this year we missed our green chilis. We called a friend in NM who told us about your store. I went online and immediately ordered our favorite. They arrived just as promised and we couldn't wait to start using them as my wife makes great NM style dishes. The flavor is just like out there, very happy. Will order again when we run out. Ron Smith”

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Posted 3 years ago

“Hot, chopped. Fabulouso, as always. Cheers to departed Fabian Garcia and Roy Nakayama of NMSU Chile Research team at Las Cruces, NMSU Dept. of Agricultute”

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Posted 3 years ago

“I bought 6 jars of a variety of chilis as a gift for my son-in-law. He loves them! And he grew up in Albuquerque, and is a home chef in his spare time, so this is saying something! Makes a great gift. He loves it on his favorite pizza!”

The Hatch Chile Store 5 star review on 26th October 2022

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Posted 3 years ago

“Unfortunately once we received Chile there were some that were bad in the box. The most important thing is being late in crop chokes were smaller than ever before. I ordered extra hot and they were NOT hot at all. This is the first time that this has happened before. I know we had several delays due to weather I’m Not sure that I will order again next year .”

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Posted 3 years ago

“Chile arrived frozen solid and is delicious! I’ve already told all my friends who have since left NM”

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Posted 3 years ago

“Sent 10lbs of Green Chili to Illinois. Arrived quickly and very fresh.”

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Posted 3 years ago

“Chili was very fresh only had one bad chili”

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Posted 3 years ago

“My fresh red chiles arrived in perfect condition. Not a bad one in the box. They were plump and meaty and made excellent enchilada sauce.”

The Hatch Chile Store 5 star review on 25th October 2022

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Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 12,940 reviews