The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,267 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 23rd August 2025

Peter C

The Hatch Chile Store 5 star review on 24th July 2025

David F

The Hatch Chile Store 5 star review on 11th April 2025

Devin G

1751

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service only lost 5 chilies in shipment. Thank you”

Helpful Report

Posted 2 years ago

“Product is excellent. The delivery to San Antonio,Tx this last time was not so good. I ordered 1 box of extra hot, 1 box of medium, and 1 box of mild, each box of 25 pounds; on delivery all boxes arrived at the same time and in very good shape. I started roasting chile that same day and the extra hot and medium only 3 or 4 chiles were not good to roast; but the mild box had half of the product spoiled! It hurt my heart to throw away those large meaty chiles that we’re spoiled.😢”

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Posted 2 years ago

“We liked the pork tamales. Chile Rellenos were too tough, somewhat small, and had quite a small amount of cheese. We would buy the tamales again.”

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Posted 2 years ago

“As always I love ordering from Hatch. But in one of my boxes their was quite a few bad chile pods this time around.”

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Posted 2 years ago

“Chile arrived quickly and in good shape. A few pods were starting to go bad, but they were on the bottom of the box. Cleaned, roasted, peeled and bagged :) I will order from Hatch Chile Store, again.”

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Posted 2 years ago

“I recently ordered and received a chile ristra (treated) from the Hatch Chile Store. It was packaged well and arrived undamaged and in good shape. It's now hanging in my living room where it's enhancing my New Mexican decor. I'm pleased with my purchase and the friendly, timely answers I received when I had a question. I recommend the Hatch Chile Store to anyone who loves chile and appreciates the personal attention that only a small business can provide.”

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Posted 2 years ago

“I had ordered "extra hot", which it definitely is not. It did arrive in perfect shape and good quality looking peppers. They have a good texture and color.”

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Posted 2 years ago

“Delivery was very quick and we appreciate that being on the east coast, however the heat factor was less than expected. The website they were hotter than normal so we went medium and most have been mild still tasty but not the heat we wanted.”

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Posted 2 years ago

“I lurches big Jim’s and Sandia’s. Big Jim’s came in perfect. The Sandias had several chilies that looked like something had eaten on them. The box was wet on one corner. Not up to the expected standards!”

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Posted 2 years ago

“My favorite chili! Received them quick! Fresh and perfect! Roasted, peeled and canned in a few days. Order mild, but they are more like a zippy medium.”

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Posted 2 years ago

“Good chili peppers. Bought as a gift.”

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Posted 2 years ago

“The chilis are delicious. Thank you.”

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Posted 2 years ago

“love that they shipped it to me in virginia. great flavor but the chiles were a little mushy and fell apart easily when i tried to use them for chile rellenos. will probably go back to getting them chopped instead of whole.”

Helpful Report

Posted 2 years ago

“Always delivered with good quality. Maybe two spoiling chiles per box, but that's understandable. This year the chiles didn't seem quite as hot as expected. Delicious nonetheless. Thanks, Hatch Chile Store!”

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Posted 2 years ago

“Great service, chiles arrived in perfect condition with the 2-day shipping service, as recommended.”

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Posted 2 years ago

“It has been a long time since I have had Hatch Chiles. They are still amazing on a burger. I was feeling nostalgic for the old Bobcat Bites of all most 20 years ago, and the roasting of the chiles in various parking lots in Santa Fe. So glad I ordered two jars, to subdue my craving. It’s bold yet not over powering has a great flavor.”

Helpful Report

Posted 2 years ago

“I just didn’t know that xxtra hot hatch chilies are smaller. Some are a little dry when received but not bad. I roast them immediately after receiving them. I enjoy the Red Hatch Chili because I am not much for tomatoes in my salas and the red chili makes my salsa look like it has tomatoes. Overall good. Thank you . Maria Bryan”

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Posted 3 years ago

“Product was good however I am from San Antonio Texas and use to a different type of red corn tortilla. The red chili powder is good as well.”

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Posted 3 years ago

“We ordered mild and medium green chiles which we received as promised in a timely manner. We roasted them and made a pot of green chile. It was definitely the best we have made! Delicious!”

Helpful Report

Posted 3 years ago

“I really like the chilies you sent me. It was unfortunate that half the box was bad do to shipping issues but you made up for it by sending another box. Quite a few were bad in those boxes as well. I expect some but not that many. Your peppers are of great taste and I'll keep purchasing from you. Just hope shipping gets better or some other way to freeze and ship them to me.”

Helpful Report

Posted 3 years ago

The Hatch Chile Store is rated 4.7 based on 12,267 reviews