grubHub Reviews

"Place in order for Taco Bell. Informed later that something has happened with the driver and they\u2019re sending a new driver so Taco Bell order which has already been prepared was to be expected in another hour. Contacted customer service with a refusal for a refund and no understanding of why no one would eat our old taco. DoorDash from now on. I\u2019ve never had that issue w them"

"Place in order for Taco Bell. Informed later that something has happened with the driver and they\u2019re sending a new driver so Taco Bell order which has already been prepared was to be expected in another hour. Contacted customer service with a refusal for a refund and no understanding of why no one would eat our old taco. DoorDash from now on. I\u2019ve never had that issue w them"

"Place in order for Taco Bell. Informed later that something has happened with the driver and they\u2019re sending a new driver so Taco Bell order which has already been prepared was to be expected in another hour. Contacted customer service with a refusal for a refund and no understanding of why no one would eat our old taco. DoorDash from now on. I\u2019ve never had that issue w them"

"Driver left bag of trash beside my order"

"Order from Grubhub and Grand Roses Bar and grill last night. It took almost 2hrs to get here. When it did the queso dip spilled out all over the bag. Complete waste of $9.00. Because it took two hours to get here everything felt like it was in the refrigerator not even warm completely cold probably because it was sitting in the trunk for two hours and it was cold outside. I even gave 20% as the tip another wasted $9.00. I spent over $50 on my order that took 2hrs to get here, the dip all over the inside of the bag, no chips came with the order not sure what they thought we would eat the dip with. The diver stopped at two other sites before getting to me. I tracked the delivery and saw them stop twice. That's after they sat at the restaurant forever, probably waiting for other orders while mine sat at got cold not warm ... COLD! The worst experience and food I've ever had. Totally feel ripped off with the food and especially the delivery. You ought to be ashamed of yourselves! Last time you'll rip me off. Done with Grand Rodeo and Grubhub. Lost me as a customer for life and anyone else that will listen to how horrific you two are. A perfect match of incompetence!! I NEVER write reviews that\u2019s how horrible the food and delivery service was!!"

"So I ordered grab hubs tonight and it said that the driver was picking up my food and arriving in about 26 minutes. Then all of a sudden, it said a totally different driver period almost there almost 30 minutes later. I get a call on the app.It said it was a male delivery driver a female called and said she was at the restaurant and that the first driver picked up my food twenty minutes ago and they don't know what happened to it. What do you mean? So she calls me and said she wanted me to know what was going on and that she was in a contact grubhub.I then asked if she could cancel the order.I'm on Chat with Customer Care when they say the order was cantold because they cannot deliver the food. You mean the first driver kept my food and instead of getting that person in trouble? You're gonna send somebody else to waste their time. And the customer who's paying not only for the food but the tap and the membership period it's a joke Then they say they're putting them back on the original payment method.Why can't you just cancel the order? Payment shouldn't even be cleared until that food has been delivered. Thanks Grubhub for wasting drivers and customers time. I hope you aren't around much longer. Bad experiences over and over. Close your doors even you cs reps suck. Not worth the headache DoorDash is better anyway!!!!"

"So I ordered grab hubs tonight and it said that the driver was picking up my food and arriving in about 26 minutes. Then all of a sudden, it said a totally different driver period almost there almost 30 minutes later. I get a call on the app.It said it was a male delivery driver a female called and said she was at the restaurant and that the first driver picked up my food twenty minutes ago and they don't know what happened to it. What do you mean? So she calls me and said she wanted me to know what was going on and that she was in a contact grubhub.I then asked if she could cancel the order.I'm on Chat with Customer Care when they say the order was cantold because they cannot deliver the food. You mean the first driver kept my food and instead of getting that person in trouble? You're gonna send somebody else to waste their time. And the customer who's paying not only for the food but the tap and the membership period it's a joke Then they say they're putting them back on the original payment method.Why can't you just cancel the order? Payment shouldn't even be cleared until that food has been delivered. Thanks Grubhub for wasting drivers and customers time. I hope you aren't around much longer. Bad experiences over and over. Close your doors even you cs reps suck. Not worth the headache DoorDash is better anyway!!!!"