Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

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4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

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“Perfect and quick service!!”

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Posted 6 years ago

“Lies,Lies,Lies Three hours Later my account has still not been closed, just going around in circles they will not close your account when requested. Buy from Ebay it may take longer to arrive but you get what you pay for”

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Posted 6 years ago

“They made changes to my payment details without my knowledge or authorisation (something they should not have access to do). I raised a ticket for suspected data breach, they spent 2 weeks telling me they were investigating and would update when they knew more. Then in the end they refused to provide me with any information on the outcome of the investigation and closed off the issue by issuing me "goodwill credit". Do not trust them with your card data! They obviously had a breach but didn't want to admit this, so tried to silence me by issuing some credit. I've reported them to the Payments Regulator!”

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Posted 6 years ago

“Brilliant service, customer service always there to help you know matter the problem, fast delivery”

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Posted 6 years ago

“Has a amozon prime members the service is excellent”

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Posted 6 years ago

“Always the cheapest for everyday items, one stop shop! Great customers services when issues arise”

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Posted 6 years ago

“East to find exactly what you need for a reasonable price and get it delivered quickly.”

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Posted 6 years ago

“Great choice and great offers”

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Posted 6 years ago

“Quick deliveries and great deals”

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Posted 6 years ago

“I order 3 books from amazon co U.K. For 72 dollars some change. I never receive what I pay for. I can't get contact with anyone. This was my first experience using this service I feel like I got rip off. No response from amazon co U.K. I feel that Amazon should receive no stars. No one reach out to me. No customer service I feel like I should receive a full refund. If I don't receive full refund I am done with Amazon co U.K. I never receive my delivery.&”

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Posted 6 years ago

“Very disappointed, and feeling how unjust the Amazon practice of removing gift card values from people's account - especially with no reminder that it's about to happen. What's the point of being able to add them to the account if the use by period isn't extended?”

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Posted 6 years ago

“Easy Efficient Comparative pricing Fast delivery with prime”

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Posted 6 years ago

“Exceptional service, range and price”

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Posted 6 years ago

“I like Amazon, I order many times per month...”

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Posted 6 years ago

“Best thing I’ve done for a long while, using Amazon for a lot of my new purchases has given me access to a much wider market and subscribing to Prime means I get fast delivery on most of the things I want plus the other perks - Prime Films, TV series and lots of other stuff. Absolutely brilliant!!!”

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Posted 6 years ago

“I use them very often and I consistently get speedy deliveries other then the fact that every so often you come across an item that is extremely overpriced, it is incredibly difficult to fault”

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Posted 6 years ago

“I ordered BG700 and received BG600 which is cheaper than my original order. When I posted the review Amazon removed it. Not happy customer. Amazon is loosing customer.”

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Posted 6 years ago

“I really just dont understand why this company is so popular Every time I order off them something slips up. They offer me offers that never materialise and are full of loop holes Dont need to boycott because every time I use them they remind me why I stopped using them the last time. Ring customer service and they just say I am here to help you and do absolutely nothing to help you”

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Posted 6 years ago

“Love using Amazon as good range of products and I don't need to leave my comfy chair! but in seriousness the products offered and the price from not only the big retailers but the small SMEs is brill, if we can support the SMEs all the better”

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Posted 6 years ago

“Order not delivered. No update on whereabouts had to ask for a refund 4 days after it was due as nothing was happening. Then guess what another order has failed to turn up on the last day of the delivery slot.”

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Posted 6 years ago

Amazon UK is rated 4.7 based on 13,455 reviews