Uber Support Reviews

Name: Uber Support
Rating: 1.13

1.1 Rating 2,773 Reviews

2 %

of reviewers recommend Uber Support

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Metrics

1.1

Based on 2,773 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Uber Support 1 star review on 11th October 2025

Anonymous

Uber Support 1 star review on 22nd September 2025

Puja Singh

Uber Support 1 star review on 24th August 2025

MR Daniel Harris

503

Anonymous

Anonymous // 01/01/2019

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“The CEO is making a killing off customers useage & not offering decent time & discounts to paying customers!! Yet they are victimized by bad drivers with criminal backgrounds, ridiculous rates for rides!! Not that Uber cares or concern to attemp to help the paying consumers!!! Poor us as customers, clearly!! Uber says, I’m sure h says as his bank statements show & tell‼️”

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Posted 1 year ago

“They are not paying drivers what the contract states the ceo make 39.4 million a year that is cause they are not paying us for our work and breaching the contract he lives in a 17.9 million dollar mansion and we pay for it sorry business practices and breach of contract”

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Posted 1 year ago

“Constantly repeating the same information for it to be ignored. Having to start 5-6 chats a day to try and get an issue addressed. Being told different information by every agent. Being told I don’t have relevant documents when the evidence has literally been sent to them in the Same conversation. Shitshow”

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Posted 1 year ago

“We prebooked an Uber (2 days in advance) for a ride from LaHavre Port to Paris hotel. Ride confirmed waited half hour past departure time to be told no driver available. Tried to cancel was given option to book immediate ride at almost twice the price. Not cool! Hired at taxi (for an extra $250) Will not trust UBER again for time sensitive ride.”

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Posted 1 year ago

“Hello, I ordered two XL funeral flower baskets for $497.18 through your platform in Toronto. The listing did not state a 2-day delivery timeframe until after I placed the order. These were urgently needed for a funeral and became useless due to the delay. I canceled immediately once I saw the timeframe. I have full cancellation documentation and proof that no flowers were delivered. This was an extremely sensitive occasion, and this experience added unnecessary stress to a difficult time.”

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Posted 1 year ago

“I pre reserved an uber as I needed to catch an urgent train in Euston Station, the app repeatedly said the driver was on the way then it didn’t turn up at all, took the Money, and no explanation. Even though my setting are on automatic for another driver if one cancels no one came. … I missed my train and the whole day cost me more money. Uber has gone from Bad to Worse. Lazy drivers and very unreliable now… This is not the first time this has happened. For women this is no longer a reliable service to get home, been left waiting and waiting and then cancelled trips repeatedly. The trouble is Uber has got to greedy with there customers and completely lowered their standards of reliability and safety.”

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Posted 1 year ago

“Hello I want file a complain regarding in my previous Booked UberX Driver Name Habibulla, That I have a total of 33.93 QR Booked as I paid 35 QR and the Driver gave 1 QR as change, but as said by Driver that I still have 23 QR Balance complained out of nowhere even though I given the amount needed as payment with change of 1 QR from Driver, as For the inside of that Uber Car with no AC On and have this uncomfortable smell. Driver drop me my location 1:10 pm exactly but driver didn’t finish my trip thats why i get extra payment which not my mistake. UberX Driver Name: Habibulla Plate number: 19917”

Uber Support 1 star review on 8th September 2025

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Posted 1 year ago

“Your company makes constant billing errors and charges for trips people never take.”

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Posted 1 year ago

“The issue that we have nearly always encounter is from drivers who do not speak or understand English. This is a cause of great concern as we have had numerous close accident encounters because of the language barrier and also because of their inexperience of driving in USA. Uber seriously are lacking in this particular safety issue, it is of paramount importance that they and step up on this matter.”

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Posted 1 year ago

“I had a ride that I booked yesterday for this morning and it was confirmed. My car is broke down and i needed a ride to work!! At 7am pick up time i get a message saying they couldn't find a driver. Wtf kind of service is this??? I could lose my job for not showing up. Thankfully I got someone to take me. This is the worst service ever!!”

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Posted 1 year ago

“I requested and Uber ride on Uber XL and it pulled up $65 for about a 30 mile ride. Weather was fine, traffic normal, the ride was fine, etc., but Uber then charged my card $302. I consider it criminal, being robbed of over $200 for one ride. Uber "support" supposedly reviewed the charge and determined it was fine. Unbelievable. Last time I use that service. Beware.”

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Posted 1 year ago

“Useless rip off merchants. Beyond incompetent, and by a distance. BOLT ride hailing in the UK is infinitely superior. SO PLEASED THERE IS AN ALTERNATIVE TO UBER DEADBEATS!”

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Posted 1 year ago

“I found out I was paying $9.55 per month for a uber one account I never signed up for. Customer service said they could cancel the membership but would send it to a email service that would contact me. They sent a email to send them details and then they stopped contact. Absolutely horribly run organization”

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Posted 1 year ago

“Thank you Hariesah!! Uber support supervisor . I Want give you very high rating because last time my registration approval took more than one month and l almost deleted uber driver app and was giving up on it but this time Hariesah solved it in couple of day. Thank you!!!”

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Posted 1 year ago

“Uber. You’re absolutely useless. Service is going from Bad to worse. Cancellations 8 mins after making a booking is ridiculous.”

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Posted 1 year ago

“So unhelpful it’s crazy. Good luck getting an help on a cancellation order. Can’t be refunded after the I canceled a minute after we placed the order? It’s just ridiculous!! Terrible ran customer support policies!”

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Posted 1 year ago

“Booked an uber took my money, no taxi available, please book another trip, the company is utter garbage never use again”

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Posted 1 year ago

“Rubbish... This is the 3rd time I've booked a Taxi via Uber for them to indicate a Taxi is on the way, then they cancel saying there are no drivers available despite when initially booking indicating there are lots of options!!! So frustrating!”

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Posted 1 year ago

“I keep asking to change my picture because it’s ten years old and I have sunglasses on it in and I look a lot different and I get literally this exact same response every time I say that if I try to change my picture it says “contact customer service” and all customer service says is instructions on how to change the picture (I keep getting the error message to contact customer service) and how to submit the question. Over and over and over again. When I brought this up? The SAME message. What a joke.”

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Posted 1 year ago

“I delivered the order to customer on time and in good condition. I was surprised to see a negative review and the report of a damaged order, as I handled the delivery carefully. Could you please review this situation? I want to make sure my work record stays accurate and that the customer receives fair service.”

Uber Support 1 star review on 1st September 2025

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Posted 1 year ago

Uber Support is rated 1.1 based on 2,773 reviews