US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,596 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nida was a great help this morning! We got several fairly complicated things accomplished. She spent nearly an hour with me and was pleasant and helpful the whole time. She is a definite asset to US Mobile!”

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Posted 3 years ago

“I worked with x5 US Mobile reps to try to figure out my activation issue, before I was connected to Nida, who patiently worked with me and figured it out! And did so by intelligently working through each possible issue, all the while displaying great intelligence, patience and good humor. Great representative!”

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Posted 3 years ago

“Awesome mobile service. Great customer service! Talked to Syed Ihsaan today at US Mobile, and he was a great help!!”

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Posted 3 years ago

“My issue was fixed quickly and Zeeshan was very knowledgeable, kind, patient and helpful.”

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Posted 3 years ago

“Nobel was awesome. He was so helpful and patient with this old 72 yr old setting up my first smart phone. Up till now I've only had 2 and 3 G phones. I really hated having to get a mart phone and a new kind of plan. But with his help he tried to make it as painless as possible. I'd tried looking at other providers and no one at their sites were as sweet as Nobel was. Thank You Nobel you're a 10 of the cell phone world. Sandi”

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Posted 3 years ago

“Sheryar Khan was wonderful, very patient with me and we got it working. 🙂 Thank you and kudos!”

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Posted 3 years ago

“I am so appreciative to Ammar who made the process of changing our plans so easy and painless. I would definitely highly recommend the company based on my interactions with him”

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Posted 3 years ago

“Kamran Gill is an EXCELLENT supervisor. He was able to resolve my phone issue with great knowledge and expertise. He stayed with me until ALL options to resolve the issue was used. Also, he was available whenever I called and needed his assistance. I commend Kamran for a JOB WELL DONE!”

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Posted 3 years ago

“Very professional and helpful.”

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Posted 3 years ago

“My IT support, Saif, was extremely helpful, highly knowledgeable and very efficient when helping me to get the sim card to work in my phone!!! I definitely could not have done it without him!! He was patient and encouraging. To be honest, this was probably one of the best interactions I have had with support with ANY other company!!!! THANK YOU SEIF!!!!!”

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Posted 3 years ago

“Amman was great.”

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Posted 3 years ago

“Excellent customer service helping to set up my new US Mobile account. CS representative Ammar Shaukat was very patient and knowledgeable. Much appreciated!”

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Posted 3 years ago

“Our rep was great and took care of a problem for us while we were traveling. We really appreciate the extra effort he went to in solving our problem for us.”

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Posted 3 years ago

“Thanks Ammar Shaukat. The best customer service. I recommend 100% US Mobile.”

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Posted 3 years ago

“Mughees was extremely help. He worked on the phone with me for over a two hours to fix my issue. I do not think if he had not been so dedicated the issue would have been fixed.”

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Posted 3 years ago

“Thank you Ammar Shaukat . Great customer service .”

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Posted 3 years ago

“Great customer service.”

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Posted 3 years ago

“USMobile is a solid company. The calibre of the representatives is by far the best. A special shout out to Areeb Irfan - he is amazing! very polite and professional. Even though his shift was over, he stayed on to ensure that all my issues were fixed!”

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Posted 3 years ago

“Shehryar Khan went above and beyond in helping me with my service issues. He really cares in helping customers with any questions and his communication skills are very informative and helpful. Overall he’s the best customer service rep I’ve spoken with so far.”

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Posted 3 years ago

“I wasn't receiving texts on my phone and ended up calling US Mobile to troubleshoot. A kind man named Nobel answered my call within seconds and walked me through, very efficiently, how to reset and change some settings before I got a flood of texts. The problem was solved and it was a pleasant experience!”

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Posted 3 years ago

US Mobile is rated 4.8 based on 2,596 reviews