“Been phoning for over a week, 2/3 times a day and still zero care from Telkom it’s for my business and the more I need it to be fixed the longer that ignore me!
Wouldn’t recommend to anyone”
“Worst service ever! I have ONE problem and the people at the shop can't help me, the call center never calls back, the online chat on the website doesn't respond and same on the Facebook chat. I'm getting a lawyer.”
“Telkom Insurance cancellation.
I cancelled my insurance with Telkom on the 7th of May 2021 and the only canceled it on the 9th of June 2021. Still I'm being charged in July 2021 for insurance that I have cancelled 2months ago. Called Telkom and admin no one is helping me.
Worst insurance ever. I regret taking their insurance and contracts :(”
“WORST ISP. Please don't ever sign a contract with them. The prices may seem tempting but it is ABSOLUTELY NOT worth it. You might think it's better than nothing but really you'll just be paying them to irritate you.”
“It is very bad 👎do not buy this ,have bad ping and connections problem every day since we got this wifi if I could I would've gived it a 0 it is really bad.There isn't a day we have good connection so I don't suggest this.”
“So very disappointed. Gave Telkom the benefit of the doubt. I cannot believe that they are still in business with the worst service ever. I regret taking out a contract.”
“Telkom is the worst after your contract is ended they will still debit and even if you stop it at the the bank they will keep changing references numbers to debits don’t even think of canceling there is no such thing .🤬🤬🤬🤬😡😡😡😡😡😡 there cancellation department is a mess lies and empty promises do you research don’t take my word for it.”
“I have never seen a more pathetic company like Telkom. My subscription of 24 months ended in Jan 2021. I went to the Clearwater mall and the so called assistant told me she requested a cancellation. In January I phoned them only to be told it was never cancelled. Since then I have maybe talked to 15 different so called customer service agents telling me the same thing over and over. They will escallate the cancellation and with the next call it is still not cancelled. In March they send me a bill for R762 without me using the unit at all. I have tons of case numbers and still no cancellation. Apperently the telkom store in Cradlestone can not do anything, I have been there 3 times. What a bunch of useless people not knowing or understanding bussiness at all. Please DO NOT use any of their services.”
“Iam a Telkom subscscriber and very dissapointed with their network in Impala park boksburg.My service has been interrupted since Friday.This is extremely unprofessional, I am extremely disappointed because of the bad service you are giving us.For some of us that use data its totally unfair because you will not pay us pack for the days that we will not have used it and then it expires before we are a able to use it.Telkom you are losing a lot of customers and not sure if you are really seeing this because everyone i know is not happy about your services.Please do something urgently otherwise you will lose customers”
“WORST service provider that I have ever dealt with!!! From the call center (who give false information on their services), to headoffice (which is unreachable), to the "so called" managers that cannot resolve any problems. I will NEVER sign up or use any of their services EVER again!”
“Worst service provider in the world!
Haven't had internet for a MONTH, no technician comes to the house. Whenever we phone, the operator says we will escalate the fault, but nothing happens.
Finally we have Fiber in our area, so don't need the landline anymore. Now its almost impossible to cancel the landline. I've been paying for 2 months and am not able to use it. Whenever I phone, I'm in the wrong department. Can only cancel if I log in to my account, but I don't want an account I want to get rid of them.”
