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Top Appliances Retailers

Check out this list of the top Appliances Retailers based on user satisfaction.

We calculate a companies score using a proprietary algorithm that factors in real-time satisfaction ratings from review data.

To make sure Appliances buyers are making the right purchasing decisions, they can compare:

Delivery
Price
Customer Experience
A
A: Big Online Retailers with Unhappy Customers.
B
B: Big Online Retailers with Happy Shoppers
C
C: Niche or Smaller Retailers with Unhappy Customers
D
D: Niche or Smaller Retailers with Happy Customers
Repaircare
Repaircare
Online Presence - 83.333333333333%
Customer Satisfaction - 10%
PC World
PC World
Online Presence - 75%
Customer Satisfaction - 16%
Currys
Currys
Online Presence - 66.666666666667%
Customer Satisfaction - 24%
John Lewis
John Lewis
Online Presence - 58.333333333333%
Customer Satisfaction - 37%
ao.com
ao.com
Online Presence - 50%
Customer Satisfaction - 53%
Camps International
Camps International
Online Presence - 41.666666666667%
Customer Satisfaction - 59%
Marks Electrical
Marks Electrical
Online Presence - 25%
Customer Satisfaction - 66%
eSpares
eSpares
Online Presence - 33.333333333333%
Customer Satisfaction - 73%
sinks-taps.com
sinks-taps.com
Online Presence - 16.666666666667%
Customer Satisfaction - 80%
Amazon UK
Amazon UK
Online Presence - 8.3333333333333%
Customer Satisfaction - 86%
Cookology
Cookology
Online Presence - 25%
Customer Satisfaction - 93%
freeNET Electrical
freeNET Electrical
Online Presence - 8.3333333333333%
Customer Satisfaction - 100%
Unhappy
Customer Satisfaction
Happy
Low
Online Presence
High
1
4.84 Average 1,643 Reviews
Best Service
98.12%
of reviewers recommend freeNET Electrical
98%
Price
99%
Service
92%
Delivery
Recent reviews mentioning service
“
Fast service and great prices
”
“
How did Freenet make me happy? I’d decided on the microwave I wanted, then was the time to source it. I was pleased with the detailed description on the item confirming my choice the price and next day delivery confirmed my selection of supplier. To be sure I looked at their rating. Some 5 star rating elsewhere not much less so placed an order. Fast confirmation and next day delivery confirmed my choice. 5 stars from me .
”
“
Excellent quick service
”
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2
4.80 Average 6,144 Reviews
Best Price
Best Delivery
97.95%
of reviewers recommend Cookology
99%
Price
98%
Service
96%
Delivery
Recent reviews mentioning price
“
Competitive prices. Quick delivery. Good delivery communication.
”
“
excellent speedy delivery. Good price.will keep the min mind
”
“
Spot on device and delivery at the right price many thanks
”
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3
4.68 Average 13,232 Reviews
94.61%
of reviewers recommend Amazon UK
Recent review
“
Great product
”
Read All Reviews
4
4.69 Average 4,962 Reviews
93.72%
of reviewers recommend sinks-taps.com
Recent review
“
Delivered promptly in good packaging
”
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5
4.53 Average 1,017 Reviews
88.37%
of reviewers recommend eSpares
Recent review
“
Used Espares a few times. Always have the part we need and very fast delivery. Also video showing how to do the job very helpful. First class service.
”
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6
4.60 Average 1,098 Reviews
88.53%
of reviewers recommend Marks Electrical
Recent review
“
Brilliant they did everything they said they would and answered queries on the phone very quickly delivered on a time slot and were on time with very helpful deliver man I can highly recommend them
”
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7
3.98 Average 516 Reviews
85.76%
of reviewers recommend Camps International
Recent review
“
I have travelled with this company repeatedly over the last few years and choose to return with them every time because of their commitment to the communities they work with. They are an ethical and morally driven organisation. I was unable to travel with them this summer due to the global pandemic and have been extremely impressed by their transparency. In my past experience, the safety of their travellers is always the number 1 priority and I have experienced first hand how their leaders and schools work together to offer the best experience. The pastoral care that students receive in-country is outstanding. They ALWAYS put safety and wellbeing of their travellers first!
”
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8
4.28 Average 4,129 Reviews
83.98%
of reviewers recommend ao.com
Recent review
“
Excellent communication throughout - delivery crew Craig & Connor SPV601C cheerful and helpful on Sunday morning - thank you.
”
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9
2.68 Average 2,393 Reviews
44.83%
of reviewers recommend John Lewis
Recent review
“
Usually customers only leave feedback when they have had a bad experience however I feel it is important to also recognise the times when staff do an amazing job. I do not usually shop in John Lewis as I find it quite expensive but I visited the Cheltenham branch a couple of weeks ago to purchase a watch for my sons 18th birthday. The staff couldn’t have been more helpful in helping me look. I went away to think about it and ordered 2 online. The items were delivered on time with courier updates. Today I returned the one he didn’t want to store and again all of the staff I came across were friendly and helpful. They also adjusted the watch to fit for my sons wrist. A great service and I will certainly shop again over Xmas. Well done John Lewis Cheltenham.
”
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10
1.96 Average 3,407 Reviews
21.53%
of reviewers recommend Currys
Recent review
“
Extremely happy with the customer service we received from Joel and Simon at the Currys Drakehouse Sheffield store. We returned a faulty item and the transaction of a solution to the faulty item was stress free. Thank you very much.
”
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11
1.56 Average 317 Reviews
14.75%
of reviewers recommend PC World
Recent review
“
Having endured so much stress and grief at the hands of Curry's, PcWorld i managed to get a charge back on my credit card as my card provider agreed this "Despicable company " were acting outside the law. So much so that I actually recorded the manager of the Chesterfield store shouting at me, his constant interruption and verbal abuse only eased when I informed him that I had been recording everything on my mobile. Miraculously his tone and attitude reformed on hearing this . He did however point out that recording without his permission is illegal but he clearly knew that he had not allowed me to finish any sentence by shouting and interrupting and that I couldn't possibly have asked for his permission. Basically my experience with curry's was an absolute nightmare from start to finish.
”
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12
1.48 Average 226 Reviews
12.04%
of reviewers recommend Repaircare
Recent review
“
absolute con artist please avoid this company they have fake reviews on there website companies like that should be report to trading standards
”
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