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Samsung Reviews

1.2 Rating 4,744 Reviews
5 %
of reviewers recommend Samsung
1.2
Based on 4,744 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Samsung Reviews
Visit Website

Phone:

01932 455 000

Email:

info@samsung.com

Location:

1000, Hillswood Drive, Samsung House
Chertsey, Surrey
KT16 0PS

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Samsung 5 star review on 6th December 2025
Riley Cooper
Samsung 1 star review on 8th October 2025
Mukhtar Attarwala
Samsung 1 star review on 20th September 2025
I Got Help From Martinsusan10032atgmail.com When I Was Deceived By Online Scam
Samsung 5 star review on 20th September 2025
Fletcher B Warren
Samsung 1 star review on 3rd September 2025
Zaib
Samsung 1 star review on 26th July 2025
Anonymous
Samsung 1 star review on 12th June 2025
William
480
Anonymous
Anonymous  // 01/01/2019
Very unhappy with Samsung customer service. First time buyer for new tablet.. Should have stuck with apple's ipad
Helpful Report
Posted 12 years ago
times like this im gutted im not with apple, samsung youre limited stores in which you offer customer service to mobile phones is TERRIBLE
Helpful Report
Posted 12 years ago
That's what customer service is all about. 8.15pm Samsung Service team arrives to fix my fridge. commitment as always
Helpful Report
Posted 12 years ago
will never buy Samsung again. Terrible service.
Helpful Report
Posted 12 years ago
Samsung is rated 1.2 based on 4,744 reviews